Certificate II in Aviation (Ground Operations and Service) - AVI20219
Australian Industrial Trainers, Assessors & Consultants (AITAC) Pty Ltd
Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:
This qualification provides individuals with technical and non-technical aviation skills to operate effectively in a broad range of ground operations and service roles.Individuals working at this level will apply knowledge and skills to demonstrate autonomy and limited judgement in structured and stable aviation operating contexts within narrow parameters.Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions.Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.Occupations may include:Baggage HandlerCustomer ServiceGround OperationsRamp Operator.
Subjects
- Prepare freight for flight
- Process reservations
- Receive goods
- Use and maintain minor mechanical equipment
- Apply aviation work health and safety procedures
- Carry out vehicle inspection
- Load and unload goods/cargo
- Monitor and process attendance records
- Use communications systems
- Carry out inspection of trailers
- Handle dangerous goods/hazardous substances
- Operate commercial vehicle
- Maintain basic situational awareness in an aviation workplace
- Load and secure aviation freight and baggage
- Check in aircraft passengers
- Provide information from and about records
- Unload aviation freight and baggage
- Provide revenue protection measures
- Complete routine administrative tasks
- Sell products and services
- Carry out maintenance of trailers
- Operate a forklift
- Work effectively in the aviation industry
- Monitor plant and equipment in an environmentally sustainable manner
- Conduct financial transactions
- Move materials mechanically using automated equipment
- Process workplace documentation
- Contribute to the achievement of on-time performance standards
- Drive medium rigid vehicle
- Operate aircraft refuelling nozzle
- Implement regulations and policies during check-in procedures
- Perform electronic data interchange to transmit shipping documentation
- Apply quality procedures
- Apply aircraft safety procedures
- Prepare and process financial documents
- Load and unload explosives/dangerous goods
- Work in aircraft confined spaces
- Manage a check-in queue
- Participate in stocktakes
- Clean road tankers
- Use infotechnology devices in the workplace
- Monitor the transfer of hazardous materials
- Provide assistance to transit and arriving passengers
- Follow security procedures when working with passengers and personnel
- Maintain control of records
- Operate firefighting equipment
- Check and assess operational capabilities of equipment
- Provide quality customer service
- Conduct aviation freight weighing operations
- Drive on the airside
- Capture records into a records keeping system
- Conduct radio procedures in an aviation operational environment
- Apply customer service skills
- Operate baggage tug
- Accept dangerous goods for air transport
- Employ fatigue risk management practices in an aviation workplace
- Provide first aid
- Replenish stock
- Provide assistance to customers
- Process customer complaints
- Conduct baggage handling operations
- Accept freight for air transport
- Apply keyboard skills
- Use product knowledge to complete work operations
- Operate an aerobridge
- Operate aeronautical radio
- Complete and check import/export documentation
- Apply safe procedures when handling/transporting dangerous goods or explosives
- Carry out vehicle servicing and maintenance
