Certificate II in Retail Services
Australian Salesmasters Training Co Pty Ltd
This qualification is part of the Retail Services Training Package. It reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. It provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.
Entry Requirements:
No minimum education
Structure:
12 units: 7 core; 5 elective
Subjects you can Study:
Core: Engage the customer; Communicate in the workplace to support team and customer outcomes; Work effectively in a service environment; Organise personal work requirements; Advise on products and services; Identify and respond to security risks; Contribute to workplace health and safety. Plus electives.
| Campus | ATAR/OP | Mid Year Intake | Study Mode | Duration |
|---|---|---|---|---|
| Rosebery | No info | No | Online | |
| Rosebery | No info | No |
Established in 1986, Australian Salesmasters Training Co is a Registered Training Organisation offering courses in retail, automotive sales, business, marine sales and property. Courses are personalised to suit clients' individual needs.
Entry Requirements:
No minimum education
Structure:
12 units: 7 core; 5 elective
Subjects you can Study:
Core: Engage the customer; Communicate in the workplace to support team and customer outcomes; Work effectively in a service environment; Organise personal work requirements; Advise on products and services; Identify and respond to security risks; Contribute to workplace health and safety. Plus electives.
| Campus | ATAR/OP | Mid Year Intake | Study Mode | Duration |
|---|---|---|---|---|
| Rosebery | No info | No | Online | |
| Rosebery | No info | No |
Established in 1986, Australian Salesmasters Training Co is a Registered Training Organisation offering courses in retail, automotive sales, business, marine sales and property. Courses are personalised to suit clients' individual needs.
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