Diploma of Travel and Tourism Management

Australian Skills Management Institute

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions. It provides a pathway to work in travel and tourism industry sectors as a departmental or small business manager. Employers may include travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

Entry Requirements:

No minimum education

Structure:

23 units: 12 core; 11 elective

Subjects you can Study:

Core: Source and use information on the tourism and travel industry; Develop and manage quality customer service practices; Enhance customer service experiences; Interpret financial information; Establish and conduct business relationships; Manage finances within a budget; Monitor work operations; plus more. Electives: Allocate tour or activity resources; Sell tourism products and services; Prepare quotations; Process reservations; Use a computerised reservations or operations system; Load touring equipment and supplies; Address protocol requirements; Respond to a customer in crisis; Assess tourism opportunities for local communities; plus more.

Campus ATAR/OP Mid Year Intake Study Mode Duration
Brisbane No info No
Established in 2009, Australian Skills Management Institute is a Registered Training Organisation. They are based in Queensland, and offer training in a wide range of courses including: Leadership and Management, Business, HR, Tourism, Events, Hospitality, Commercial Cookery, Patisserie, Aboriginal or Torres Strait Islander Cultural Art, Fork lift Licensing, RSA, Food Hygiene and Early Years Childhood Education.

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