Certificate III in Retail

Benchmark College

This qualification is part of the Retail Services Training Package. It reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations. iT provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Entry Requirements:

No minimum education

Structure:

13 units: 8 core; 5 electives

Subjects you can Study:

Core: Contribute to workplace health and safety; Identify and respond to security risks; Work effectively in a service environment; Sell to the retail customer; Work effectively in a team; Build customer relationships and loyalty; Assist with customer difficulties; Engage the customer. Plus electives.

Related Careers:

Sales Assistant,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Sydney No info No
Penrith No info No

Benchmark College is a Registered Training Organisation endorsed by the Australian Skills Quality Authority (ASQA). Established in 1998 and part of the Academies Australasia group, Benchmark College operates primarily throughout NSW with campuses in Penrith and Sydney CBD. We also deliver training on the Central Coast and Newcastle. 

At Benchmark College, we see learning as a life long journey and a pathway for change and growth. Our aim is to have students at the centre of our service delivery and as such we are committed to providing you with learning support throughout your training. Our delivery methods include classroom training and traineeships (on-the-job training), call or email us and we can provide you with more information.


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