Certificate IV in Retail Management

Benchmark College

This qualification is part of the Retail Services Training Package. It provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants. It reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.

Entry Requirements:

Certificate III; or relevant vocational experience

Structure:

11 units: 7 core; 4 electives

Subjects you can Study:

Core: Maintain store security; Lead a frontline team; Maintain employee relations; Create a customer centric culture; Achieve sales results; Maintain workplace safety; Monitor retail store financials. Electives: Handle food safely in a retail environment; Supervise a food safety program; Facilitate the change process; plus more.

Related Careers:

Cashier, Sales Representative,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Sydney No info No
Penrith No info No
Benchmark College is a domestic Registered Training Organisation (RTO Code 90274) and part of the Academies Australasia group. It offers courses such as: Business; Early childhood education and care; Aged care; Retail; Training and assessment; Management; Transport and logistics (warehousing). Courses are available through traineeships (on-the-job) and classroom delivery.

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