Certificate IV in Retail Management

Benchmark College

This qualification is part of the Retail Services Training Package. It provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants. It reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.

Entry Requirements:

Certificate III; or relevant vocational experience

Structure:

11 units: 7 core; 4 electives

Subjects you can Study:

Core: Maintain store security; Lead a frontline team; Maintain employee relations; Create a customer centric culture; Achieve sales results; Maintain workplace safety; Monitor retail store financials. Electives: Handle food safely in a retail environment; Supervise a food safety program; Facilitate the change process; plus more.

Related Careers:

Cashier, Sales Representative,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Sydney No info No
Penrith No info No

Benchmark College is a Registered Training Organisation endorsed by the Australian Skills Quality Authority (ASQA). Established in 1998 and part of the Academies Australasia group, Benchmark College operates primarily throughout NSW with campuses in Penrith and Sydney CBD. We also deliver training on the Central Coast and Newcastle. 

At Benchmark College, we see learning as a life long journey and a pathway for change and growth. Our aim is to have students at the centre of our service delivery and as such we are committed to providing you with learning support throughout your training. Our delivery methods include classroom training and traineeships (on-the-job training), call or email us and we can provide you with more information.


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