Certificate III in Cleaning Operations - CPP30316

Best Option Training

Type of institution: Registered Training Organisation
Level: Pre-degree

This qualification is part of the Property Services Training Package. It reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments. The cleaner may work alone, with or without supervision, and has responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.


  • 14 units: 5 core
  • 9 elective


  • Maintain cleaning storage areas
  • Repair and reinstall carpets
  • Apply topical treatments to carpets
  • Clean fabric upholstery
  • Clean glass surfaces
  • Prepare rooms for guests and residents
  • Apply odour control to carpets
  • Comply with infection prevention and control policies and procedures
  • Clean ceiling surfaces and fittings
  • Support leadership in the workplace
  • Treat complex carpet stains
  • Develop a plan to mitigate water damage and restore carpets
  • Mitigate carpet water damage
  • Clean at heights
  • Maintain clean-room environments
  • Pressure wash and clean surfaces
  • Respond to enquiries and complaints
  • Clean high-touch surfaces
  • Restore hard floor surfaces
  • Clean using safe work practices
  • Clean and maintain furniture and fittings
  • Clean industrial machinery
  • Provide effective client service
  • Clean wet areas
  • Inspect sites prior to carpet cleaning
  • Remove waste and recyclable materials
  • Remove carpet stains
  • Clean window coverings
  • Maintain hard floor surfaces
  • Clean using microfibre and chemical-free techniques

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