Certificate III in Hospitality - SIT30616

Best Option Training

Type of institution: Registered Training Organisation
Level: Pre-degree

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops and allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.


  • 15 units: 7 core
  • 8 elective


  • Deal Caribbean Stud games
  • Use a computerised reservations or operations system
  • Clean glass surfaces
  • Process reservations
  • Maintain hard floor surfaces
  • Package prepared foodstuffs
  • Maintain the quality of perishable items
  • Participate in safe food handling practices
  • Deal Casino War games
  • Prepare and serve non-alcoholic beverages
  • Provide advice on food
  • Use hygienic practice for hospitality service
  • Communicate in the workplace
  • Deal Mississippi Stud games
  • Provide club reception services
  • Provide valet service
  • Conduct Roulette games
  • Identify hazards, assess and control safety risks
  • Provide advice on imported wines
  • Conduct night audit
  • Use hygienic practices for food safety
  • Provide housekeeping services to guests
  • Provide advice on food and beverage matching
  • Address protocol requirements
  • Serve food and beverage
  • Provide service to customers
  • Provide lost and found services
  • Conduct a product tasting for alcoholic beverages
  • Clean kitchen premises and equipment
  • Monitor and control individual and c

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