Certificate IV in Hospitality

Box Hill Institute

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems. It provides a pathway to work as a supervisor in hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. It allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Course Fee:

$7,787.00

Entry Requirements:

No minimum education

Structure:

21 units: 9 core; 12 elective

Subjects you can Study:

Core: Enhance customer service experiences; Manage conflict; Lead and manage people; Manage finances within a budget; Coach others in job skills; Implement and monitor WHS practices; plus more. Electives: Use hygienic practices for hospitality service; Use hygienic practices for food safety; Respond to a customer in crisis; Address protocol requirements; Develop and use complex spreadsheets; Clean and tidy bar areas; Attend casino gaming machines; Roster staff; Purchase goods; Plan catering for events or functions; plus more.

Study Pathways:

Diploma of Hospitality; or Diploma qualifications in any service industry field.

Further information:

This qualification is suitable for an apprenticeship pathway.

Accepts International Students:

Yes

Provider CRICOS: 02411J

Campus ATAR/OP Mid Year Intake Study Mode Duration
Box Hill No info Yes Full time 0.5 year

At Box Hill Institute, you’re not just a number. Our smaller class sizes mean you’ll get the support you need to succeed in your studies. We keep our higher education courses practical, with a strong focus on job skills to ensure graduates have the abilities that employers require in their particular industry. When you study with us, it’s not just about the journey. We want you to graduate with genuine job opportunities. That’s why eight in 10 Box Hill Institute graduates are employed or pursuing further study within six months of graduating*.

We focus on future proofing our students’ careers by offering higher education qualifications and pathways in exciting growth areas like cyber security, aviation and 3D manufacturing. Our teachers are all expert practitioners with relevant experience and careers in their teaching areas. They bring a wealth of knowledge about their industry, the realities of various career paths and the areas you need to focus on to succeed.

We offer a substantial range of higher education study areas, including:

  • music (applied business, composition, audio production, performance, sound production)
  • commerce (accounting and international business) 
  • community services
  • fashion (fashion and fashion merchandising)
  • early childhood (education and care)
  • hospitality management
  • library and information management
  • science and biotechnology (biosecurity, and science and biotechnology)
  • computer systems.

At Box Hill Institute, you’ll gain industry connections and have work placement opportunities while you study. Many of our undergraduate courses are aligned to career paths that have been defined by the industry sectors we work with, so the courses are relevant and industry-specific. 

Studying with us means that you’ll have access to some of the most state-of-the-art facilities in the country — from our high-tech recording studios to our working restaurant, where chefs Guy Grossi, George Calombaris and Curtis Stone trained. We operate a Nursing Skills Centre of Excellence, the Pets on Elgar veterinary training centre, information technology labs and our $41 million Integrated Technology Hub — the first of its kind. Our Lilydale Lakeside Campus operates a Tech School, an e-learning centre, a business incubator, a childcare centre, conference facilities, and accommodation. Soon it will open an Edutainment Centre.

Other campus facilities include cafeterias, student lounges, childcare services and libraries. We offer a number of student services, including employment assistance, counselling and a disability liaison service, and support for Indigenous students. We also offer specific literacy and numeracy support to provide eligible students with help to complete their course. This support focuses on workplace reading, writing, numeracy (maths) and communication skills. It is flexible and provides support in classrooms and/or in group tutorials, and with online activities.

Study a degree that will take you places. Contact us at Box Hill Institute today. You can call 1300 BOX HILL or visit boxhill.edu.au.

*Source: NCVER 2016

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