Certificate IV in Information Technology Support

Business Success Group Pty Ltd

This qualification is part of the Information and Communications Technology Training Package. It provides the skills and knowledge for an individual to be competent in supporting clients in a range of technical areas. The qualification has a strong information technology base of core units with the potential for inclusion of a range of broader industry-specific units in the areas of service desk, database, sustainability and network support to suit particular needs.

Entry Requirements:

No minimum education

Structure:

22 units: 8 core; 5 specialist; 9 elective

Subjects you can Study:

Core: Contribute to the implementation of the OHS consultation process; Implement and monitor environmentally sustainable work practices; Determine and confirm client business requirements; Create technical documentation; Contribute to copyright, ethics and privacy in an IT environment; Install, configure and secure a small office home office network; Identify and resolve client IT problems; Action change requests. Plus units from specialist groups: Database support; Network communications; Service desk; Sustainability. Plus electives.

Campus ATAR/OP Mid Year Intake Study Mode Duration
Manly No info Yes Full time 2 years
Manly No info Yes Part time 4 years
Established in 1993, Business Success Group Pty Ltd is a Registered Training Organisation offering a range of training to advanced diploma level. Courses are offered full time and part time, by distance education and as traineeships. Training can be delivered via flexible delivery - at a time and venue that suits the client.

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