Certificate III in Retail

Charles Darwin University (CDU)

This qualification is part of the Retail Services Training Package. It reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Entry Requirements:

No minimum education


13 units: 8 core; 5 elective

Subjects you can Study:

Core: Engage the customer; Assist with customer difficulties; Build customer relationships and loyalty; Work effectively in a team; Work effectively in a service environment; Identify and respond to security risks; Sell to the retail customer; Contribute to workplace health and safety. Elective: Work with diverse people; Handle food safely in a retail environment; Receive and handle retail stock; plus more.

Study Pathways:

The Certificate III in Retail articulates into the Certificate IV in Retail Management.

Campus Mid Year Intake Study Mode Duration
Nhulunbuy Campus
CDU Sydney
Alice Springs No Full time 1 year
CDU Waterfront Darwin
Tennant Creek Centre
Katherine Rural
Jabiru Centre
Katherine Town Centre
Palmerston No Full time 1 year
Charles Darwin University is the major tertiary education and vocational education and training institution in the Northern Territory.

Originally established as a tertiary institution in 1974, it became the Northern Territory University in 1989 and Charles Darwin University in 2003.

The main University campus is located at Casuarina in Darwin with campuses at Alice Springs, Katherine and Palmerston. VET courses are also offered at Jabiru, Nhulunbuy, Tennant Creek and Yulara Centres as well as at various remote community centres.

The University provides multi-sector education with Senior Secondary, VET, Higher Education and Research facilities.

CDU also deliver a number of courses through the Australian Centre for Indigenous Knowledges and Education (ACIKE), which is a joint initiative between Charles Darwin University (CDU) and the Batchelor Institute of Indigenous Tertiary Education (BIITE). The three main sites for delivery will be at the main ACIKE Hub CDU Casuarina campus and at the BIITE campuses at Batchelor and the Alice Springs Desert Peoples' Centre.

Provider CRICOS: 00300K (NT); 03286A (NSW)

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