Type of institution: TAFE Institute Level: Pre-degree CRICOS: 00881F
This qualification reflects the role of skilled pharmacy assistants who use a range of well-developed service skills to identify and meet customer needs. They have sound knowledge of a broad range of pharmacy products and health care support services. Some pharmacy assistants may be involved in assisting with a limited range of dispensary activities. They work with some independence, under limited supervision from others, but ultimately under the supervising pharmacist. They may provide technical advice and support to team members.Pharmacy assistants must comply with federal, state or territory law and Pharmacy Board of Australia Guidelines for supplying scheduled medicines. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Structure
19 units: 11 core
8 elective
Subjects
Provide and promote services to pharmacy customers
Work effectively in a community pharmacy
Deliver medicines to customers outside the pharmacy
Participate in workplace health and safety
Produce visual merchandise displays
Balance and secure point-of-sale terminal
Recognise healthy body systems
Use pharmacy practices for infection control
Assist customers with prescriptions
Work with diverse people
Follow point-of-sale procedures
Assist customers with vitamins, minerals and supplements
Assist in dispensing prescriptions
Pierce ear lobes
Assist customers with first aid products
Assist customers with allergy relief products
Assist customers with cough and cold relief products
Assist customers with baby and infant care products
Assist customers with skin and anti-fungal products
Assist customers with eye and ear care products
Control stock
Support marketing and promotional activities
Advise on beauty products and services
Organise personal work priorities and development
Assist customers with products for gastro-intestinal conditions
Assist customers with women's and men's health care products
Assist customers with analgesic and anti-inflammatory products
Assist customers with smoking cessation products
Assist customers with pregnancy and maternal health products and services
Build customer relationships and loyalty
Design and apply make-up
Receive and handle retail stock
Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
Assist customers with oral care products
Standard entry requirements
There are no entry requirements for this qualification.