Certificate IV in Personal Injury Management - FNS42115
DeakinPrime
Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:
This qualification reflects job roles requiring well developed skills and a broad knowledge base in a wide variety of contexts within the personal injury management sector. It may involve supervision or leadership and guidance with some limited responsibility for others. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities. The qualification allows for specialisation in claims management, return to work, underwriting and medical indemnity.Licensing/Regulatory Information No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.
Structure
- 13 units: 3 core
- 10 elective
Subjects
- Assess and determine ongoing entitlements
- Manage and recover bad and doubtful debts
- Register policy
- Maintain customer relationship
- Work with diverse people
- Develop work priorities
- Manage personal injury claims
- Conduct evaluations
- Evaluate risk for new business
- Use medical terminology in an insurance context
- Develop return to work plans
- Collect, assess and use information
- Plan and implement rehabilitation and return to work and health strategies
- Work with legal teams to resolve complex claims
- Analyse and manage medical indemnity claims
- Develop and maintain knowledge of personal injury management insurance
- Use medical knowledge in the management of personal injury claims
- Educate clients on personal injury management issues
- Manage employee relations
- Negotiate settlements for medical indemnity claims
- Renew and maintain policy
- Use communication to build relationships
- Facilitate a return to work
- Underwrite renewal business
- Work within the personal injury management sector
- Deliver and monitor a service to customers
- Manage personal injury case loads
- Participate in negotiations
- Show leadership in the workplace
- Facilitate workplace assessment with stakeholders for personal injury cases
- Assist with preparations for conciliation and review hearings
- Assist clients with job placement
- Contribute to effective workplace relationships
- Lead effective workplace relationships
- Resolve disputes
- Undertake project work
- Analyse and present research information
- Analyse insurance claims
- Underwrite new business
- Conduct situational workplace assessments
- Work effectively in the medical indemnity sector
- Develop a return to work or injury management strategy
- Contribute to a quality injury management system
- Implement and monitor return to work plans
- Apply principles of professional practice to work in the financial services industry
- Undertake initial rehabilitation assessments
