Certificate III in Business - BSB30115

English in Paradise

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 03021D

This qualification is part of the Business Services Training Package. It reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.


  • 12 units: 1 core
  • 11 elective


  • Promote innovation in a team environment
  • Write simple documents
  • Support operational plan
  • Contribute to team effectiveness
  • Design and produce text documents
  • Work effectively with diversity
  • Purchase goods and services
  • Create electronic presentations
  • Provide workplace information and resourcing plans
  • Create and use databases
  • Support continuous improvement systems and processes
  • Recommend products and services
  • Maintain business resources
  • Produce desktop published documents
  • Deliver and monitor a service to customers
  • Produce spreadsheets
  • Work effectively as an off-site worker
  • Conduct online transactions
  • Organise personal work priorities and development
  • Apply knowledge of WHS legislation in the workplace
  • Implement and monitor environmentally sustainable work practices
  • Contribute to effective workplace relationships
  • Design and produce business documents
  • Organise workplace information
  • Maintain financial records
  • Process customer complaints
  • Comply with organisational requirements for protection and use of intellectual property
  • Support a workplace learning environment
  • Utilise a knowledge management system

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