Diploma of Hospitality Management - SIT50416

Federation TAFE

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 00103D

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, caf\u00e9s, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.Possible job titles include:banquet or function managerbar managercaf\u00e9 managerchef de cuisinechef patissierclub managerexecutive housekeeperfront office managergaming managerkitchen managermotel managerrestaurant managersous chefunit manager catering operations.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Structure

  • 28 units: 13 core
  • 15 elective

Subjects

  • Deal Caribbean Stud games
  • Use a computerised reservations or operations system
  • Enhance customer service experiences
  • Clean glass surfaces
  • Process reservations
  • Package tourism products
  • Investigate and design e-business solutions
  • Maintain hard floor surfaces
  • Package prepared foodstuffs
  • Prepare poultry dishes
  • Prepare and monitor budgets
  • Maintain the quality of perishable items
  • Prepare Asian sauces, dips and accompaniments
  • Participate in safe food handling practices
  • Deal Casino War games
  • Develop host community awareness of tourism
  • Prepare and serve non-alcoholic beverages
  • Lead and manage people
  • Prepare food to meet special dietary requirements
  • Provide advice on food
  • Produce cakes
  • Use hygienic practice for hospitality service
  • Deal Mississippi Stud games
  • Prepare stocks, sauces and soups
  • Provide club reception services
  • Provide valet service
  • Conduct Roulette games
  • Identify hazards, assess and control safety risks
  • Provide advice on imported wines
  • Manage risk
  • Produce gateaux, torten and cakes
  • Produce petits fours
  • Develop and implement marketing strategies
  • Plan and conduct evacuation of premises
  • Plan catering for events or functions
  • Conduct night audit
  • Use hygienic practices for food safety
  • Prepare Asian stocks and soups
  • Provide housekeeping services to guests
  • Manage event staging components
  • Provide advice on food and beverage matching
  • Plan and display buffets
  • Address protocol requirements
  • Plan and implement sales activities
  • Produce chocolate confectionery
  • Handle and serve cheese
  • Research and analyse tourism data
  • Manage a franchise operation
  • Serve food and beverage
  • Prepare Asian appetisers and snacks
  • Establish and conduct business relationships
  • Prepare dishes using basic methods of cookery
  • Provide lost and found services
  • Conduct a product tasting for alcoholic beverages
  • Monitor and control individual and crowd behaviour
  • Provide visitor information
  • Coordinate cooking operations
  • Prepare dim sum
  • Manage diversity in the workplace
  • Conduct Keno games
  • Control stock
  • Develop, implement and monitor the use of social media in a business
  • Produce Japanese desserts
  • Provide gueridon service
  • Manage gaming activities
  • Clean premises and equipment
  • Attend gaming machines
  • Prepare dishes using basic methods of Asian cookery
  • Deal Poker games
  • Deal Three Card Poker games
  • Plan and monitor espresso coffee service
  • Produce and serve food for buffets
  • Make a presentation
  • Produce yeast-based bakery products
  • Prepare Asian salads
  • Obtain and manage sponsorship
  • Conduct Big Wheel games
  • Manage the sale or service of wine
  • Monitor staff performance
  • Work effectively in hospitality service
  • Coordinate production of brochures and marketing materials
  • Respond to a customer in crisis
  • Conduct oral communication in a language other than English
  • Develop menus for special dietary requirements
  • Provide table service of food and beverage
  • Wash furniture and fittings
  • Create electronic presentations
  • Implement and monitor work health and safety practices
  • Model sugar-based decorations
  • Prepare Chinese roast meat and poultry dishes
  • Operate and monitor cellar systems
  • Use food preparation equipment
  • Work effectively as a cook
  • Provide porter services
  • Conduct Rapid Roulette games
  • Create a promotional display or stand
  • Process payroll
  • Participate in cooperative online marketing initiatives
  • Prepare and serve cocktails
  • Conduct Sic Bo games
  • Prepare appetisers and salads
  • Source and use information on the events industry
  • Research and comply with regulatory requirements
  • Read and write information in a language other than English
  • Prepare rooms for guests
  • Sort and remove waste and recyclable materials
  • Conduct complex oral communication in a language other than English
  • Manage finances within a budget
  • Launder linen and guests clothes
  • Prepare specialised food items
  • Prepare meat dishes
  • Plan in-house events or functions
  • Develop and implement a food safety program
  • Prepare and serve espresso coffee
  • Manage meetings
  • Deal Blackjack games
  • Create and use databases
  • Transport and store food
  • Manage volunteers
  • Deal Pontoon games
  • Profile the market
  • Sell tourism products and services
  • Develop workplace policy and procedures for sustainability
  • Prepare Japanese cooked dishes
  • Clean window coverings
  • Produce cakes, pastries and breads
  • Provide accommodation reception services
  • Provide advice on Australian wines
  • Prepare curry pastes and powders
  • Provide room service
  • Produce cook-chill and cook-freeze foods
  • Select catering systems
  • Conduct Rapid Baccarat games
  • Maintain cleaning storage areas
  • Roster staff
  • Develop and use complex spreadsheets
  • Prepare Indian pickles and chutneys
  • Design and produce sweet buffet showpieces
  • Prepare Asian cooked dishes
  • Operate a bar
  • Prepare seafood dishes
  • Design and produce business documents
  • Develop in-house recreational activities
  • Deal Baccarat games
  • Prepare sushi
  • Analyse and present research information
  • Analyse and report on gaming machine data
  • Manage operational plan
  • Provide first aid
  • Operate a TAB outlet
  • Access and interpret product information
  • Clean ceiling surfaces and fittings
  • Design and cost menus
  • Attend casino gaming machines
  • Maintain a general ledger
  • Provide advice on beers, spirits and liqueurs
  • Produce pates and terrines
  • Conduct Rapid Big Wheel games
  • Purchase goods
  • Prepare Asian rice and noodles
  • Produce pastries
  • Manage payroll
  • Provide responsible service of alcohol
  • Process financial transactions
  • Maintain carpeted floors
  • Recruit, select and induct staff
  • Provide responsible gambling services
  • Coordinate marketing activities
  • Develop and manage quality customer service practices
  • Read and write documents in a language other than English
  • Coordinate and operate sustainable tourism activities
  • Manage on-site event operations
  • Monitor work operations
  • Provide silver service
  • Prepare Indian breads
  • Provide for the safety of persons at risk
  • Prepare quotations
  • Produce desserts
  • Interpret financial information
  • Source and use information on the hospitality industry
  • Clean wet areas
  • Re-thermalise chilled and frozen foods
  • Manage conflict
  • Prepare Indian sweetmeats
  • Prepare financial reports
  • Prepare vegetable, fruit, eggs and farinaceous dishes
  • Prepare Asian desserts
  • Prepare and present sandwiches
  • Prepare portion-controlled meat cuts and meat products
  • Prepare sashimi
  • Prepare tandoori dishes
  • Prepare and model marzipan
  • Process accounts payable and receivable

Standard entry requirements

There are no entry requirements for this qualification.

Study information

Campus Fees Entry Mid year intake Attendance
Mount Helen (Ballarat) No information available No
  • Full-time

Further information

Applicants must possess Australian Core Skills Framework levels of at least 3 across reading, writing, learning, oral communication, and numeracy skills to successfully complete this program. Students who do not possess these skills to the level required will be enrolled in additional subjects to build the required skills.

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