Certificate II in Information, Digital Media and Technology - ICT20115

Federation University Australia

Type of institution: University/Higher Education Institution
Level: Pre-degree
CRICOS: 00103D

This entry level qualification provides the foundation skills and knowledge to use information and communications technology (ICT) in any industry.Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.


  • 14 units: 7 core
  • 7 elective


  • Connect hardware peripherals
  • Detect and protect from spam and destructive software
  • Operate application software packages
  • Capture a digital image
  • Install software applications
  • Work and communicate effectively in an ICT environment
  • Connect and use a home based local wireless network
  • Contribute to health and safety of self and others
  • Record client support requirements
  • Perform basic sound editing
  • Participate in environmentally sustainable work practices
  • Use computer operating systems and hardware
  • Maintain ICT system integrity
  • Identify and use basic current industry specific technologies
  • Design basic organisational documents using computing packages
  • Maintain ICT equipment and consumables
  • Maintain interactive content
  • Produce and prepare photo images
  • Maintain inventories for equipment, software and documentation
  • Incorporate Indigenous needs and perspectives into ICT environment
  • Protect and secure information assets
  • Perform basic vision and sound editing
  • Operate database applications
  • Interact with ICT clients
  • Operate a digital media technology package
  • Apply problem-solving techniques to routine ICT malfunctions
  • Integrate commercial computing packages
  • Assist with a basic camera shoot
  • Use social media tools for collaboration and engagement
  • Operate accounting applications

Study information

Campus Fees Entry Mid year intake Attendance
SMB (Ballarat)
  • Online/Off-campus
  • Flexible Delivery
  • Full-time
  • Part-time
SMB (Ballarat)
  • Online/Off-campus
  • Flexible Delivery
  • Full-time
  • Part-time

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