Federation University Australia

Certificate II in Warehousing Operations - TLI21616

Federation University Australia

Type of institution: University/Higher Education Institution
Level: Pre-degree
CRICOS: 00103D

This is a general qualification for the Warehousing and Storage Industry.It involves a range of tasks involving known routines and procedures, and taking some accountability for the quality of work outcomes.No licensing legislative or certification requirements apply to this qualification at the time of publication.


  • 15 units: 2 core
  • 13 elective


  • Receive goods
  • Process workplace documentation
  • Conduct weighbridge operations
  • Follow work health and safety procedures
  • Apply accident-emergency procedures
  • Check conveyor operational status
  • Load and unload goods/cargo
  • Undertake pallet repairs
  • Monitor and process attendance records
  • Use communications systems
  • Work in a socially diverse environment
  • Handle dangerous goods/hazardous substances
  • Operate commercial vehicle
  • Maintain petty cash account
  • Process international parcels and letters
  • Provide information from and about records
  • Identify products and store to specifications
  • Maintain and use hand tools
  • Complete routine administrative tasks
  • Sell products and services
  • Clean and inspect pallets
  • Operate a forklift
  • Despatch stock
  • Consolidate mail
  • Monitor plant and equipment in an environmentally sustainable manner
  • Conduct financial transactions
  • Move materials mechanically using automated equipment
  • Apply fatigue management strategies
  • Complete workplace orientation/induction procedures
  • Deliver a service to customers
  • Perform electronic data interchange to transmit shipping documentation
  • Apply quality procedures
  • Pick and process orders
  • Manufacture pallets using manual methods
  • Participate in environmentally sustainable work practices
  • Apply chain of responsibility legislation, regulations and workplace procedures
  • Apply grain protection measures
  • Use specialised bulk transfer equipment (dry)
  • Prepare and process financial documents
  • Licence to operate a forklift truck
  • Load and unload explosives/dangerous goods
  • Package goods
  • Participate in stocktakes
  • Capture records into a records keeping system
  • Use infotechnology devices in the workplace
  • Manually sort mail and parcels
  • Operate specialised light load shifting equipment
  • Present routine workplace information
  • Maintain control of records
  • Operate firefighting equipment
  • Check and assess operational capabilities of equipment
  • Cut and join materials
  • Interpret road maps and navigate pre-determined routes
  • Prioritise courier/delivery operations
  • Follow security procedures when working with goods and cargo
  • Licence to operate an order picking forklift truck
  • Process parcels and letters
  • Replenish stock
  • Prepare cargo for transfer with slings
  • Implement grain monitoring measures
  • Use and maintain minor mechanical equipment
  • Operate specialised load shifting equipment
  • Carry out delivery operations
  • Undertake general site maintenance
  • Stream mail
  • Despatch mail
  • Apply keyboard skills
  • Use product knowledge to complete work operations
  • Connect and disconnect reefer units
  • Complete and check import/export documentation
  • Apply safe procedures when handling/transporting dangerous goods or explosives

Study information

CampusFeesEntryMid year intakeAttendance
SMB (Ballarat) No

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