Certificate III in Community Services - CHC32015

Federation University Australia

Type of institution: University/Higher Education Institution
Level: Pre-degree
CRICOS: 00103D

This course will increase employment options within the community services industry. It will also provide pathways to further studies in community services, aged care, disability work, mental health, drug education, nursing, youth work and more.


5 core units plus 7 electives.


  • Provide first aid in remote situations
  • Facilitate the empowerment of older people
  • Manage personal stressors in the work environment
  • Communicate and work in health or community services
  • Engage respectfully with young people
  • Facilitate the interests and rights of clients
  • Provide sexual and reproductive health information to clients
  • Be an effective volunteer
  • Identify and respond to children and young people at risk
  • Work with diverse people
  • Support group activities
  • Facilitate responsible behaviour
  • Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Recognise and respond to crisis situations
  • Facilitate the empowerment of people with disability
  • Work within a community development framework
  • Work in an alcohol and other drugs context
  • Provide individualised support
  • Work with people with mental health issues
  • Work with forced migrants
  • Provide needle and syringe services
  • Provide client-centred telephone counselling
  • Recognise and respond appropriately to domestic and family violence
  • Conduct individual assessments
  • Provide work skill instruction
  • Contribute to the review and development of policies
  • Support independence and wellbeing
  • Manage own work and learning
  • Follow safe work practices for direct client care
  • Work with people experiencing or at risk of homelessness
  • Support young people to create opportunities in their lives
  • Work with clients to identify financial literacy education needs
  • Respond to client needs
  • Organise personal work priorities and development
  • Operate under a casework framework
  • Work with clients who are intoxicated
  • Organise workplace information
  • Provide first point of contact
  • Provide first aid
  • Support participative planning processes
  • Implement participation and engagement strategies
  • Provide loss and grief support
  • Provide education and support on parenting, health and well being
  • Undertake bicultural work with forced migrants in Australia
  • Develop and maintain networks and collaborative partnerships

Study information

Campus Fees Entry Mid year intake Attendance
Mount Helen (Ballarat) Domestic: $5,650
No information available No No information available

Related courses

Browse more courses
Is the information on this page correct? Request update
Enquire about this course
You must agree before submitting.

Become a member

Already a member? Login Forgot password?

Join the conversation