Type of institution: University/Higher Education Institution Level: Pre-degree CRICOS: 00103D
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Structure
5 core units plus 7 electives.
Subjects
Provide first aid in remote situations
Facilitate the empowerment of older people
Manage personal stressors in the work environment
Communicate and work in health or community services
Engage respectfully with young people
Facilitate the interests and rights of clients
Provide sexual and reproductive health information to clients
Be an effective volunteer
Identify and respond to children and young people at risk
Work with diverse people
Support group activities
Facilitate responsible behaviour
Promote Aboriginal and/or Torres Strait Islander cultural safety
Recognise and respond to crisis situations
Facilitate the empowerment of people with disability
Work within a community development framework
Work in an alcohol and other drugs context
Provide individualised support
Work with people with mental health issues
Work with forced migrants
Provide needle and syringe services
Provide client-centred telephone counselling
Recognise and respond appropriately to domestic and family violence
Conduct individual assessments
Provide work skill instruction
Contribute to the review and development of policies
Support independence and wellbeing
Manage own work and learning
Follow safe work practices for direct client care
Work with people experiencing or at risk of homelessness
Support young people to create opportunities in their lives
Work with clients to identify financial literacy education needs
Respond to client needs
Organise personal work priorities and development
Operate under a casework framework
Work with clients who are intoxicated
Organise workplace information
Provide first point of contact
Provide first aid
Support participative planning processes
Implement participation and engagement strategies
Provide loss and grief support
Provide education and support on parenting, health and well being
Undertake bicultural work with forced migrants in Australia
Develop and maintain networks and collaborative partnerships