Diploma of Hospitality Management

Federation University Australia

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate hospitality operations. It provides a pathway to work in any hospitality industry sector including restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Entry Requirements:

Applicant must possess a lower level qualification or relevant vocational experience in hospitality or related fields.

Structure:

28 units: 13 core; 15 elective

Subjects you can Study:

Core: Manage diversity in the workplace; Manage operational plan; Enhance the customer service experience; Manage quality customer service; Manage conflict; Manage finances within a budget; Prepare and monitor budgets; Research and comply with regulatory requirements; plus more. Elective: Use hygienic practices for hospitality service; Work effectively in hospitality service; Maintain hard floor surfaces; Clean premises and equipment; Produce Asian appetisers and snacks; Respond to a customer in crisis; plus more.

Study Pathways:

The Diploma of Hospitality Management articulates into the Advanced Diploma of Hospitality Management.

Further information:

Applicants must possess Australian Core Skills Framework levels of at least 3 across reading, writing, learning, oral communication, and numeracy skills to successfully complete this program. Students who do not possess these skills to the level required will be enrolled in additional subjects to build the required skills.

Campus Mid Year Intake Study Mode Duration
Wendouree (Rural Science)
Mount Helen (Ballarat)
Mount Rowan (Rural Science)
SMB (Ballarat) No Full time 16 months
Brisbane
SMB (Ballarat) Full time 16 months
Wimmera (Horsham)
Camp Street (Ballarat)
Gippsland (Churchill)
Berwick

Federation University Australia is a modern, progressive university providing high-quality vocational and higher education across a national and international network of campuses.

With a distinguished history dating back to 1870, we are the third-oldest higher education provider in Australia.

Our aim is to make a real difference to the lives of every student as well as the communities we help build and are proud to be part of.

As a dual-sector university, we deliver a wide range of programs through higher education and TAFE, so you can find the right pathway to career success.

Our campuses are closely connected with local communities — providing more options for work-based learning and graduate employment — further enhancing our university regions.

Join our diverse community of 25,000 students, and gain access to networks across our campuses in Victoria (Ballarat, Berwick, Gippsland and the Wimmera), Brisbane, and with partner providers in Australia, United Kingdom, Hong Kong, China and Malaysia.

Our areas of study are categorised into seven broad fields – education, business, engineering, information technology, arts, nursing and health and life sciences. Choose a topic of interest in any field — from primary education, criminal justice, visual arts and accounting to civil engineering, games development, occupational therapy, sports science and psychology.

With such a wide range of options available, you’ll have the ability to explore your passions and shape who you are to influence your future.

Research conducted at Federation University is world-class. Under the Excellence in Research Australia (ERA) rankings, we have achieved the highest possible five-out-of-five rating in seven research areas:

  • Nursing
  • Human movement and sports science
  • Environmental sciences
  • Applied mathematics
  • Clinical sciences
  • Civil engineering
  • Environmental science and management

A further 11 research areas are ranked above or equal to world standard.

We host Australia’s largest regional technology park accommodating more than 30 companies, including its signature tenant, IBM. The University’s Tech Park Central, in the heart of Ballarat, enables businesses to have a presence at our School of Mines Ballarat (SMB) campus.

Tech Park Central gives our students access to invaluable workplace experience in global organisations. It also helps foster international research collaborations focused on solving real-world problems and making a difference in people’s lives.

Our students have the opportunity to stay on campus with a range of residential options. Other features of our campuses include cafes, art galleries, an indoor swimming pool and gym, childcare facilities, and range of events and clubs.

At Federation University you can be assured that your program of study will have industry credibility and recognition. Employers highly rate our graduates and we will prepare you well for your chosen career.

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