Course Level
Certificate III
Certificate III in Business to Business Sales - SIR30316
This qualification reflects the role of individuals who sell products to other businesses and build strong business to business relationships. These individuals possess a range of well-developed skills where discretion and judgement is required. They may provide support within a team.This qualification provides a pathway to work in businesses that supply products or services to other businesses such as wholesalers. Individuals with this qualification are able to perform roles such as business to business sales officer, sales representative and customer service officer. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Campus | Duration | Fees | ATAR |
|---|---|---|---|
Adelaide | $4,000 | N/A | |
Brisbane | $4,000 | N/A | |
Canberra | $4,000 | N/A | |
Hobart | $4,000 | N/A | |
Melbourne | Flexible Delivery - 12 months | $4,000 | N/A |
Perth | $4,000 | N/A | |
Sydney | $4,000 | N/A |
Structure
10 units: 5 core; 5 elective
Subjects
- Maintain business to business relationships
- Sell to the retail customer
- Optimise customer and territory coverage
- Use multiple information systems
- Work effectively in a service environment
- Coordinate visual merchandising activities
- Contribute to workplace health and safety
- Work effectively in a team
- Assist with customer difficulties
- Process product and service data
- Build sales of branded products
- Engage the customer
- Control stock
- Promote team cohesion
- Identify and respond to security risks
- Provide sales solutions to customers
- Supervise and support frontline team members
- Complete debtor processes
- Build customer relationships and loyalty
- Receive and handle retail stock
- Analyse and achieve sales targets