Certificate II in Funeral Operations - SIF20113

Funeral Industry Development Australia

Type of institution: Registered Training Organisation
Level: Pre-degree

This qualification is part of the Funeral Services Training Package. It reflects the role of individuals who undertake routine work in a range of operations that generally lead to pathways within the funeral services industry. These roles are generally performed working under supervision, with limited autonomy and judgement to complete routine but variable tasks in collaboration with others. Knowledge and application of funeral services industry protocols is required when dealing with the bereaved.


  • 12 units: 3 core
  • 9 elective


  • Use business technology
  • Identify hazards and assess risks in a cemetery or crematorium
  • Transfer coffins and caskets
  • Drive funeral vehicles
  • Follow infection and contamination control procedures
  • Participate in environmentally sustainable work practices
  • Process and maintain workplace information
  • Prune shrubs and small trees
  • Follow mortuary work health and safety procedures
  • Backfill and make good graves
  • Plant trees and shrubs
  • Maintain property and structures
  • Deal with grief responses
  • Apply first aid
  • Inspect and maintain vehicles and equipment
  • Dig graves manually
  • Follow work health and safety procedures
  • Clean and sterilise mortuary items and equipment
  • Provide general grounds care
  • Treat plant pests, diseases and disorders
  • Provide service to clients
  • Assist with the conduct of funerals
  • Bury coffins and caskets
  • Work effectively in the funeral services industry
  • Transfer deceased persons
  • Encoffin deceased persons

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