Certificate IV in Funeral Services - SIF40113

Funeral Industry Development Australia

Type of institution: Registered Training Organisation
Level: Pre-degree

This qualification reflects the role of individuals who perform a broad range of specialised activities and functions in relation to a funeral home, cemetery or crematorium. These individuals work autonomously, with responsibility for own outputs and those of others in a team.These individuals, depending on their expertise, may work in:funeral homes, as a funeral director responsible for all aspects of the conduct of funerals and the coordination and supervision of their teamcemeteries or crematorium, managing burials, burial works and cremation services or managing grounds and maintenance works and activities. No licensing, legislative or certification requirements apply to this qualification at the time of publication.


  • 14 units: 5 core
  • 9 electives


  • Identify hazards and assess risks in a cemetery or crematorium
  • Administer human resources policy
  • Control and order goods
  • Supervise burials
  • Supervise cremations
  • Advise on funeral and burial products and services
  • Lead customer service teams
  • Supervise staff
  • Liaise with the media
  • Coordinate chapel operations
  • Manage on-site event operations
  • Arrange funerals
  • Negotiate a contract
  • Schedule burials or cremations
  • Coordinate monument installations
  • Arrange intrastate and interstate repatriations
  • Develop marketing strategies and activities
  • Arrange and oversee viewings
  • Evaluate building and grounds maintenance and development needs
  • Conduct funerals
  • Recruit and select personnel
  • Monitor contracted services and supplies
  • Coordinate work site activities
  • Implement and monitor environmentally sustainable work practices
  • Deal with grief responses
  • Plan and conduct funeral ceremonies
  • Provide work skill instruction
  • Arrange and oversee viewings of cremations
  • Conduct internal quality audits
  • Implement and monitor work health and safety procedures
  • Undertake small business planning
  • Participate in industry networks
  • Coordinate funeral operations
  • Manage small business finances
  • Advise on pre-need funeral and burial products and services
  • Arrange international repatriations
  • Coordinate production of brochures and marketing materials
  • Review and develop mortuary work health and safety policies and procedures
  • Supervise exhumations
  • Implement and monitor infection and contamination control practices
  • Plan small business finances
  • Coordinate burial works
  • Coordinate building and grounds maintenance and development
  • Prepare and conduct tours
  • Make presentations to community groups
  • Work effectively in the funeral services industry
  • Organise event infrastructure
  • Source goods/services and evaluate contractors
  • Manage lift and reposition or deepen operations
  • Monitor and manage small business operations
  • Coordinate teams

Study information

Campus Fees Entry Mid year intake Attendance
North Melbourne No information available No
  • Flexible Delivery
  • Online/Off-campus

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