Certificate II in Driving Operations - TLI21216

G&L Heavy Vehicle Driving Centre

Type of institution: Registered Training Organisation
Level: Pre-degree

This qualification is part of the Transport and Logistics Training Package. It is designed for those engaged in driving operation job roles within the Transport and Logistics Industry. It involves a range of tasks involving known routines and procedures, and taking some accountability for the quality of work outcomes.


  • 18 units: 6 core
  • 1 licensing or industry
  • selected specialist units
  • 6 elective


  • Transport passengers with disabilities
  • Process workplace documentation
  • Deliver medicines to customers outside the pharmacy
  • Follow work health and safety procedures
  • Apply accident-emergency procedures
  • Prepare articles for delivery
  • Licence to drive a heavy rigid vehicle
  • Load and unload goods/cargo
  • Prepare workplace documents
  • Operate commercial vehicle
  • Ride courier/delivery bicycle
  • Process international parcels and letters
  • Identify major roads, services and attractions
  • Apply awareness of dangerous goods and hazardous materials requirements
  • Operate heavy vehicle on unsealed roads
  • Secure cargo
  • Consolidate mail
  • Manage the operation of a tow truck
  • Use, clean and maintain towing equipment
  • Monitor plant and equipment in an environmentally sustainable manner
  • Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
  • Apply fatigue management strategies
  • Complete workplace orientation/induction procedures
  • Shift materials safely using manual handling methods
  • Drive medium rigid vehicle
  • Set up and secure a towing situation
  • Comply with safety and security procedures
  • Apply quality procedures
  • Apply chain of responsibility legislation, regulations and workplace procedures
  • Carry out basic workplace calculations
  • Carry out vehicle inspection
  • Use communication systems in a taxi
  • Licence to drive a light rigid vehicle
  • Use infotechnology devices in the workplace
  • Manually sort mail and parcels
  • Licence to drive a medium rigid vehicle
  • Interpret road maps and navigate pre-determined routes
  • Drive light rigid vehicle
  • Plan and navigate routes
  • Follow security procedures when working with goods and cargo
  • Ensure a safe on-board passenger and working environment
  • Apply customer service skills
  • Ride courier/delivery motorcycle
  • Drive taxi
  • Complete induction to the transport industry
  • Process parcels and letters
  • Provide wheelchair accessible taxi services to passengers with disabilities
  • Participate in basic workplace communication
  • Provide taxi customer service
  • Carry out delivery operations
  • Carry out financial transactions and maintain records
  • Stream mail
  • Despatch mail
  • Apply keyboard skills
  • Conduct courier/delivery cash transactions
  • Drive heavy rigid vehicle

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