Diploma of Insurance Broking - FNS51215

Gold Seal Practice Management Pty Ltd

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:

This qualification is designed for individuals working as insurance brokers within a range of organisations. It supports the role of the professional insurance broking adviser who assists individuals and businesses identify their risks and recommends how these can be managed using insurance and other risk management strategies. Individuals in these roles may specialise in providing advice services to retail, business or large corporate consumers and may deal with a variety of types of insurances provided by the general and life insurance sectors in servicing client needs. They have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. Licensing/Regulatory Information Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

Structure

  • 10 units: 7 core
  • 3 elective

Subjects

  • Provide advice in insurance broking
  • Develop processes for the management of breaches in compliance requirements
  • Negotiate complex claims settlement for insurance broking client
  • Facilitate continuous improvement
  • Prepare a submission for new business
  • Lead and manage team effectiveness
  • Manage personal work priorities and professional development
  • Manage quality customer service
  • Manage risk
  • Apply advanced selling techniques to selling of financial products and services
  • Deliver professional insurance broking services
  • Manage budgets and financial plans
  • Manage premium customer relationships
  • Manage people performance
  • Monitor market opportunities
  • Manage a complex risk portfolio for a broking client
  • Interpret and use financial statistics and tools
  • Lead and manage a sales team
  • Develop and maintain in-depth knowledge of products and services used by an organisation or sector
  • Identify and evaluate marketing opportunities
  • Undertake risk identification
  • Review service performance
  • Manage an information or knowledge management system
  • Assess market needs
  • Implement changes to broking client's insurance program
  • Analyse and present research information
  • Manage operational plan
  • Monitor broking client requirements and establish loss control programs
  • Assess risks

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