Course Level
Diploma
Diploma of Bus and Coach Operations - TLI50716
This is a qualification for those engaged in bus and coach operations job roles within the transport and logistics industry. Job rolesJob roles and titles vary across different sectors. Possible job titles relevant to this qualification include:fleet manageroperations managerpassenger service delivery managerservice delivery manager.No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Campus | Duration | Fees | ATAR |
|---|---|---|---|
Erina | N/A | N/A |
Subjects
- Promote effective workplace practice
- Conduct induction process
- Lead and manage team effectiveness
- Manage risk
- Develop, implement and review purchasing strategies
- Plan and implement maintenance schedules
- Support the recruitment, selection and induction of staff
- Maintain, monitor and improve transport operations systems
- Build client relationships and business networks
- Apply conflict/grievance resolution strategies
- Support employee and industrial relations procedures
- Ensure a safe workplace
- Manage people performance
- Implement and monitor environmental protection policies and procedures
- Develop a passenger transport plan
- Mentor in the workplace
- Manage customer service
- Control and coordinate incident responses
- Develop a transport and logistics business plan
- Implement a passenger transport plan
- Undertake organisational training needs analysis
- Follow security procedures when working with passengers and personnel
- Manage suppliers
- Coordinate marketing activities
- Administer chain of responsibility policies and procedures
- Implement operational plan
- Develop rosters
- Manage fatigue management policy and procedures
- Develop workplace policy and procedures
- Manage contracted support services
- Apply workplace statistics
- Manage budgets and financial plans