Course Level
Statement
Customer Service Skill Set - BSBSS00119
Campus | Duration | Fees | ATAR |
|---|---|---|---|
SOUTHBANK - Level 4 99 Queens Bridge St | Full-time - 8 weeks | N/A | N/A |
Subjects
- Assist with customer difficulties
- Deliver and monitor a service to customers
- Process customer complaints
- Advise on products and services
Study Pathways
Units from this skill set can contribute to credit towards BSB30120 Certificate III in Business (Customer and Client Engagement).