Macarthur Tourism, Travel and Events College

Subjects

• Prepare and serve espresso coffee
• Monitor and maintain aquatic facility plant and equipment
• Use hygienic practices for hospitality service
• Provide First Aid in remote or isolated site
• Provide outdoor catering
• Load and unload a ride
• Prepare and serve non-alcoholic beverages
• Use business software applications
• Sell tourism products or services
• Provide service to customers
• Prepare specialised interpretive content on cultural and heritage environments
• Participate in sustainable work practices
• Process financial transactions
• Use a computerised booking system
• Maintain cleaning storage areas
• Manage disrespectful, aggressive or abusive customers
• Provide responsible gambling services
• Lay paving
• Prepare and present tour commentaries or activities
• Set out site for construction works
• Maintain property and structures
• Monitor and control individual and crowd behaviour to maintain security
• Use hand and power tools
• Access and interpret product information
• Plan and apply time management
• Conduct oral communication in a language other than English
• Identify hazards, assess and control safety risks
• Operate commercial vehicle
• Provide event production support
• Prune shrubs and small trees
• Provide housekeeping services to guests
• Test pool water quality
• Operate small plant and equipment
• Load touring equipment and supplies
• Source and use information on the holiday park and resort industry
• Construct low-profile timber or modular retaining walls
• Develop and maintain the general and regional knowledge required by guides
• Provide visitor information
• Prepare specialised interpretive content on marine environments
• Source and use information on the tourism and travel industry
• Perform diver rescues
• Administer event registrations
• Clean glass surfaces
• Apply basic survival skills in the event of vessel abandonment
• Manage pool water quality
• Operate a games location
• Serve food and beverage
• Show social and cultural sensitivity
• Receive, store and maintain stock
• Design and produce business documents
• Operate coach/bus
• Clean carpeted floors
• Book tourism products and process documentation
• Maintain ethical and professional standards when using social media and online platforms
• Participate in safe work practices
• Use social media and online tools
• Attend gaming machines
• Tow and site recreational vehicles
• Clean window coverings
• Operate four wheel drive vehicle
• Coach others in job skills
• Operate survival craft, rescue boats and lifesaving appliances (proficiency in survival craft)
• Sell to the retail customer
• Fill LPG gas cylinders
• Source and present information
• Advise on products and services
• Address protocol requirements
• Provide customer information and assistance
• Clean and maintain amenities
• Provide lost and found services
• Respond to a customer in crisis
• Clean hard floors
• Prepare quotations
• Research and share information on Australian Indigenous cultures
• Purchase goods
• Troubleshoot irrigation systems
• Provide general grounds care
• Make bookings and process documentation
• Work effectively with others
• SCUBA dive in open water to a maximum depth of 18 metres
• Interpret aspects of local Australian Indigenous culture
• Provide First Aid
• Lead SCUBA diving activities
• Construct landscape features using concrete
• Maintain financial records
• Clean premises and equipment
• Prepare rooms for guests
• Provide accommodation reception services
• Provide responsible service of alcohol
• Use a computerised reservations or operations system
• Use hygienic practices for food safety
• Prepare customer quotations
• Conduct basic oral communication in a language other than English
• Prepare specialised interpretive content on flora, fauna and landscape
• Clean rooms, furniture and fittings
• Operate a ride location
• Plan and maintain plant displays
• Conduct a product tasting for alcoholic beverages
• Lead tour groups
• Provide advice on Australian destinations
• Attend casino gaming machines
• Design and produce spreadsheets
• Clean walls, ceilings and fittings
• Provide a briefing or scripted commentary