Certificate II in Logistics - TLI21815
Major Training Group
Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:
This is a qualification for a person engaged in logistics operations support within the Transport and Logistics Industry who undertakes a range of tasks involving known routines and procedures, and who takes some responsibility for the quality of their work outcomes. Successful achievement of the licensing units within the qualification must align with applicable licensing and regulatory requirements.Job rolesJob roles and titles vary across different sectors. Possible job titles relevant to this qualification include:Logistics Support OfficerLogistics Clerk.No licensing legislative or certification requirements apply to this qualification at the time of publication.
Structure
- 11 units: 4 core
- 3 technical elective
- 4 elective
Subjects
- Receive goods
- Process workplace documentation
- Follow work health and safety procedures
- Monitor and process attendance records
- Use communications systems
- Work in a socially diverse environment
- Maintain petty cash account
- Provide information from and about records
- Complete routine administrative tasks
- Sell products and services
- Despatch stock
- Conduct financial transactions
- Apply fatigue management strategies
- Shift materials safely using manual handling methods
- Deliver a service to customers
- Perform electronic data interchange to transmit shipping documentation
- Apply quality procedures
- Participate in environmentally sustainable work practices
- Apply chain of responsibility legislation, regulations and workplace procedures
- Prepare and process financial documents
- Participate in stocktakes
- Capture records into a records keeping system
- Use infotechnology devices in the workplace
- Present routine workplace information
- Maintain control of records
- Operate firefighting equipment
- Check and assess operational capabilities of equipment
- Prioritise courier/delivery operations
- Follow security procedures when working with goods and cargo
- Process customer complaints
- Apply keyboard skills
- Use product knowledge to complete work operations
- Complete and check import/export documentation
