Certificate IV in Hospitality

Melbourne Polytechnic

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems. It provides a pathway to work as a supervisor in hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. It allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Course Fee:

Australian: $9,000
International: $13,500

Entry Requirements:

No minimum education

Structure:

21 units: 9 core; 12 elective

Subjects you can Study:

Core: Enhance customer service experiences; Manage conflict; Lead and manage people; Manage finances within a budget; Coach others in job skills; Implement and monitor WHS practices; plus more. Electives: Use hygienic practices for hospitality service; Use hygienic practices for food safety; Respond to a customer in crisis; Address protocol requirements; Develop and use complex spreadsheets; Clean and tidy bar areas; Attend casino gaming machines; Roster staff; Purchase goods; Plan catering for events or functions; plus more.

Study Pathways:

Diploma of Hospitality; or Diploma qualifications in any service industry field.

Further information:

This qualification is suitable for an apprenticeship pathway.

Accepts International Students:

Yes

Provider CRICOS: 00724G

Campus ATAR/OP Mid Year Intake Study Mode Duration
Prahran No info Yes Full time 1 year
Prahran No info Yes Part time
Preston No info Yes Full time 12 months
Preston No info Yes Part time

Melbourne Polytechnic - Discover Different 

Melbourne Polytechnic is Australia’s first true polytechnic. Our nationally accredited programs give you the best of both worlds – theoretical learning combined with hands-on experience. We offer short courses, certificates, diplomas, advanced diplomas, bachelor degrees and masters degrees in a huge range of study areas.

We can help you succeed in today’s evolving workplace with an industry-respected qualification while developing your flexibility, transferable skills, experience, and mindset. Our programs include work placements, industry connections, simulations of real work environments, and overseas study opportunities. 

At Melbourne Polytechnic, our smaller class sizes mean you’ll get more one-on-one time with our friendly and approachable teachers who really care about your learning. Our teachers are experts in their fields who will share their wealth of knowledge with you. 

Take part in the Melbourne Polytechnic community and feel supported with our student services including SLAM (Student Life at MelbPoly), events, libraries, cafeterias, childcare, tutoring, Koorie Services, disability support, counselling, the Preston Fitness Centre, and on-campus accommodation.  

Our seven campuses in Melbourne are easily accessible via public transport – you’ll find us in Preston, Greensborough, Epping, Heidelberg, Fairfield, Prahran and Collingwood.

Melbourne Polytechnic — We’re here to help 

We want you to achieve your best, so our mission is to give you the opportunity to reach your full potential by nurturing your personal talents and strengths. We also understand that your circumstances can change. If you face barriers to study, we can offer you personalised pathways, flexible study options and learning support.

Our students reflect diverse opinions, ethnicities, abilities, ages, social backgrounds, and experiences. We welcome asylum seekers, recent migrants, and international students to feel at home on our safe and friendly campuses. We value the different perspectives that diversity brings to our institute. 

We have a range of specially designed courses if English is not your first language, and you can sit your IELTS or Pearson English Tests on our campuses.

Skills and Jobs Centres — find out about our courses

Are you thinking about studying? Take the first step and drop in to one of our Skills and Jobs Centres. Here you can chat with one of our Education and Course Advisors (ECAs) about your career, education goals and fees. You’ll find us in Northland Shopping Centre, Westfield Plenty Valley and Doncaster Shopping Centre.

Contact us

Web: www.melbournepolytechnic.edu.au

General enquiries: (03) 9269 1200
Course enquiries: (03) 9269 8400 
Speak directly with an ECA for a personalised plan for your learning pathway.
Email: courses@melbournepolytechnic.edu.au 

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