Diploma of Event Management - SIT50316

Melbourne Polytechnic

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00724G

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use sound knowledge of event management processes and a broad range of skills to coordinate event operations. It provides a pathway to work for event or exhibition organisations operating in a range of industries, including the tourism and travel, hospitality, sport, cultural, and community sectors.


  • 20 units: 11 core
  • 9 elective


  • Use a computerised reservations or operations system
  • Enhance customer service experiences
  • Process reservations
  • Provide facilities and amenities for property users
  • Investigate and design e-business solutions
  • Establish legal and risk management requirements of small business
  • Prepare and monitor budgets
  • Manage bump in and bump out of shows
  • Lead and manage people
  • Provide advice on food
  • Develop and maintain production documents
  • Identify hazards, assess and control safety risks
  • Manage risk
  • Manage event staging components
  • Address protocol requirements
  • Plan and implement sales activities
  • Research and analyse tourism data
  • Prepare and present proposals
  • Establish and conduct business relationships
  • Manage diversity in the workplace
  • Develop, implement and monitor the use of social media in a business
  • Organise and facilitate rehearsals
  • Select event venues and sites
  • Incorporate creative and technical needs into management processes
  • Market the small business
  • Undertake small business planning
  • Make a presentation
  • Obtain and manage sponsorship
  • Monitor staff performance
  • Coordinate production of brochures and marketing materials
  • Respond to a customer in crisis
  • Create electronic presentations
  • Implement and monitor work health and safety practices
  • Create a promotional display or stand
  • Source and use information on the events industry
  • Compile production schedules
  • Research and comply with regulatory requirements
  • Manage finances within a budget
  • Plan in-house events or functions
  • Manage meetings
  • Coordinate the installation and dismantling of exhibitions
  • Create and use databases
  • Manage volunteers
  • Provide advice on international destinations
  • Profile the market
  • Sell tourism products and services
  • Develop conference programs
  • Coordinate on-site event registrations
  • Organise event infrastructure
  • Manage copyright arrangements
  • Implement and monitor environmentally sustainable work practices
  • Develop public relations campaigns
  • Roster staff
  • Develop and use complex spreadsheets
  • Provide advice on Australian destinations
  • Design and produce business documents
  • Manage operational plan
  • Manage front of house services
  • Process travel-related documentation
  • Book supplier products and services
  • Manage projects
  • Provide responsible service of alcohol
  • Process and monitor event registrations
  • Recruit, select and induct staff
  • Coordinate marketing activities
  • Manage on-site event operations
  • Monitor work operations
  • Prepare quotations
  • Interpret financial information
  • Establish networks
  • Manage conflict
  • Prepare financial reports
  • Write complex documents
  • Process accounts payable and receivable

Study information

Campus Fees Entry Mid year intake Attendance
Preston Domestic: $10,150
International: $14,200
No information available Yes
  • Full-time : 12 months

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