Certificate II in Retail Services

Narre Community Learning Centre Inc

This qualification is part of the Retail Services Training Package. It reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. It provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

Entry Requirements:

No minimum education

Structure:

12 units: 7 core; 5 elective

Subjects you can Study:

Core: Engage the customer; Communicate in the workplace to support team and customer outcomes; Work effectively in a service environment; Organise personal work requirements; Advise on products and services; Identify and respond to security risks; Contribute to workplace health and safety. Plus electives.

Related Careers:

Cashier, Sales Assistant,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Narre Warren No info No Full time 1 year
Established in 1981, Narre Community Learning Centre is a Registered Training Organisation. It offers a wide range of recreational, educational and vocational programs including accredited courses. Narre Community Learning Centre is a community based organisation that aims to be innovative and diverse in its courses, programs and activities and to develop the community through support and learning.

Is the information on this page correct? Request update

Request Information
Receive information from institutions offering similar courses

Related courses
VIC
WA
QLD
TAS
NT
NSW
SA
ACT