This qualification is part of the Retail Services Training Package. It provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants. It reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.

Entry Requirements:

Certificate III; or relevant vocational experience

Structure:

11 units: 7 core; 4 electives

Subjects you can Study:

Core: Maintain store security; Lead a frontline team; Maintain employee relations; Create a customer centric culture; Achieve sales results; Maintain workplace safety; Monitor retail store financials. Electives: Handle food safely in a retail environment; Supervise a food safety program; Facilitate the change process; plus more.

Accepts International Students:

Yes

Provider CRICOS: 03590D

Related Careers:

Cashier, Sales Representative,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Hobart Tasmania No info No Online
Hobart Tasmania No info No Full time
BTP, Brisbane QLD No info No Online
BTP, Brisbane QLD No info No Full time

NIET encourages students to explore their enormous potential and to be a lifelong learner. Here we provide various language courses, diploma, graduate diploma and certificates courses both in Brisbane and Hobart, including business, it, massage, hospitality, childcare, cookery, real estate, retail management and aviation related courses. For students pursuing graduate studies, we offer graduate diplomas in management and strategic leadership.

NIET's qualifications are accredited within the Australian Qualifications Framework (AQF) and are recognised by a number of national accrediting and registration bodies and Australian universities. For further information, please visit: www.niet.edu.au. RTO:41422 CRICOS: 03590D

NIET is also the parent company of International College of Aviation and Technology (ICAT), which offers world-class aviation training to students around the world including cabin crew, remote pilot and aeroskills. Its graduates are able to receive Civil Aviation Safety Authorities (CASA) accreditations after successfully completing the courses. NIET is also the owner of all intellectual properties of the Australian oldest and most respected aviation training school — Airline Academy of Australia.

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