Certificate IV in Travel and Tourism

North Coast Institute, TAFE NSW

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of skilled operators who use a broad range of tourism or travel skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many people have supervisory responsibilities and plan, monitor and evaluate the work of team members. It provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres and other tourism businesses.

Entry Requirements:

No minimum education

Structure:

19 units: 7 core; 12 elective

Subjects you can Study:

Core: Source and use information on the tourism and travel industry; Coach others in job skills; Interpret financial information; Manage conflict; Enhance customer service experiences; Implement and monitor work health and safety practices; Show social and cultural sensitivity. Electives: Source airfares for domestic flights; Use a computerised reservations or operations system; Process travel-related documentation; Book supplier products and services; Coordinate and operate tours; Create a promotional display or stand; Package tourism products; Respond to a customer in crisis; Conduct complex oral communication in a language other than English; plus more.

Accepts International Students:

Yes

Provider CRICOS: 00591E

Campus ATAR/OP Mid Year Intake Study Mode Duration
Grafton No info No
Great Lakes No info No
Port Macquarie No info No
Coffs Harbour Education Centre No info No
The North Coast Institute is located in the north coast region of New South Wales from Tuncurry/Forster in the south to Kingscliff on the Queensland border.

Online courses and modules are available with study patterns ranging from fully online to on-campus and web-based materials that use the latest technology to support face-to-face learning. Students also have access to a range of other flexible learning modes that enable them to study at a time, and in a place, of their own convenience.

The Institute enrols approximately 40,000 students each year.

Provider CRICOS: 00591E

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