Certificate IV in Hospitality

North Metropolitan TAFE, TAFE WA

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems. It provides a pathway to work as a supervisor in hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. It allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Entry Requirements:

Well developed communication skills

Structure:

21 units: 9 core; 12 elective

Subjects you can Study:

Core: Enhance customer service experiences; Manage conflict; Lead and manage people; Manage finances within a budget; Coach others in job skills; Implement and monitor WHS practices; plus more. Electives: Use hygienic practices for hospitality service; Use hygienic practices for food safety; Respond to a customer in crisis; Address protocol requirements; Clean and tidy bar areas; Attend casino gaming machines; Roster staff; Purchase goods; Plan catering for events or functions; plus more.

Accepts International Students:

Yes

Provider CRICOS: 00020G

Campus ATAR/OP Mid Year Intake Study Mode Duration
Perth - Northbridge No info No Full time 1 year
Joondalup - Kendrew Crescent No info No Full time 1 year
In April 2016, West Coast Institute and Central Institute of Technology formed North Metropolitan TAFE.

International students apply through TAFE International Western Australia.

Provider CRICOS: 00020G

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