Certificate IV in Warehousing Operations - TLI41816

One Stop Group

Type of institution: Registered Training Organisation
Level: Pre-degree

This qualification is part of the Transport and Logistics Training Package. It It involves a broad range of skilled applications including requirements to evaluate and analyse current practices, to develop new criteria and procedures for performing current practices, and to provide leadership and guidance to others in applying skills and planning skill development.


  • 21 units: 3 core
  • 18 elective


  • Assess and confirm customer transport requirements
  • Follow work health and safety procedures
  • Maintain customer credit accounts and services
  • Promote effective workplace practice
  • Regulate temperature controlled stock
  • Mentor individuals or small groups
  • Develop and maintain a safe workplace
  • Coordinate the erection and dismantling of temporary storage facilities
  • Operate a forklift
  • Complete workplace orientation/induction procedures
  • Apply conflict/grievance resolution strategies
  • Monitor supplier performance
  • Collect, analyse and present workplace data and information
  • Develop plans to meet customer and organisation needs
  • Facilitate and capitalise on change in the workplace
  • Apply chain of responsibility legislation, regulations and workplace procedures
  • Assess and monitor optimum stock levels
  • Implement and monitor environmental protection policies and procedures
  • Coordinate quality customer service
  • Manage workplace information
  • Licence to operate a forklift truck
  • Organise transport workload
  • Market services and products to clients
  • Manage personal work priorities and professional development
  • Implement and monitor environmentally sustainable work practices
  • Organise transport of freight or goods
  • Licence to operate an order picking forklift truck
  • Administer chain of responsibility policies and procedures
  • Source goods/services and evaluate contractors
  • Develop rosters
  • Apply quality systems
  • Apply and amend rosters
  • Facilitate work teams
  • Develop workplace policy and procedures for environmental sustainability
  • Consolidate freight
  • Implement equal employment equity strategies
  • Implement and coordinate accident-emergency procedures
  • Lead a work team or group
  • Apply workplace statistics

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