Certificate IV in Leadership and Management - BSB40520

Outsource Institute (AUS)

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 03713J

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources. Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.


  • Apply communication strategies in the workplace
  • Coordinate business operational plans
  • Implement customer service strategies
  • Promote innovation in team environments
  • Lead effective workplace relationships
  • Lead the development of diverse workforces
  • Write complex documents
  • Implement and monitor environmentally sustainable work practices
  • Report on financial activity
  • Lead team effectiveness
  • Develop personal work priorities
  • Articulate, present and debate ideas
  • Organise business meetings
  • Create a customer-centric culture
  • Apply critical thinking to work practices
  • Communicate effectively as a workplace leader
  • Undertake project work
  • Develop and use emotional intelligence
  • Manage personal health and wellbeing
  • Lead personal development
  • Analyse big data
  • Demonstrate leadership in the workplace
  • Collaborate in creative processes
  • Apply business risk management processes
  • Build and maintain business relationships
  • Develop and implement workplace sustainability plans
  • Coordinate business resources
  • Implement and monitor WHS policies, procedures and programs
  • Use big data for operational decision making
  • Lead difficult conversations
  • Lead and facilitate a team
  • Facilitate continuous improvement

Study information

CampusFeesEntryMid year intakeAttendance
Brisbane Technology Park No
Custom Fluid Power Brisbane No
Custom Fluid Power Mackay No
Custom Fluid Power Newcastle No
Custom Fluid Power Perth No

Fee comments

Campuses: Brisbane Technology Park, Custom Fluid Power Brisbane, Custom Fluid Power Mackay, Custom Fluid Power Newcastle, Custom Fluid Power Perth.

Fees can vary depending on if the course is taken online only or with other specifications. Payment Plans are available to help with the fees. These fees can be spread across 6 or 12 month instalments, as opposed to a lump sum payment.

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