Certificate IV in Leadership and Management

Outsource Institute of Technology Pty Ltd

This qualification is part of the Business Services Training Package. It reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Entry Requirements:

No minimum education


12 units: 4 core; 8 elective

Subjects you can Study:

Core: Communicate effectively as a workplace leader; Lead effective workplace relationships; Lead team effectiveness; Implement operational plan. Electives: Coordinate business resources; Conduct work within a compliance framework; Coordinate implementation of customer service strategies; Implement customer service standards; Report on financial activity; Lead a diverse workforce; Build client relationships and business networks; plus more.

Related Careers:

Office Administrator,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Brisbane Technology Park No info No
Custom Fluid Power Perth No info No
Custom Fluid Power Mackay No info No
Custom Fluid Power Brisbane No info No
Custom Fluid Power Newcastle No info No
Outsource Institute of Technology (Outsource) is a fully Australian-owned Registered Training Organisation (RTO), based in Queensland. Outsource has been in operation for over two decades and provides its services nation-wide. Their core products include the advanced facilitation of nationally accredited qualifications, in Engineering and Business. They offer Advanced Trades in welding, hydraulics, maintenance and instrumentation and specialise in Engineering, Project Management, Human Resources, Leadership and Quality Auditing. Outsource Institute have direct pathways into university, ensuring its students have the option to continue with their learning. Outsource is experienced in the training of apprentices and has state government funding available to subsidise numerous training programs. The Trainers and Assessors at Outsource are professionally experienced and qualified to the highest degree. Outsource trainers take pride in their training delivery and work around the clients' needs and parameters. The delivery of programs employs active learning, continuous improvement projects, workplace mentoring, assessments and workshop solutions. The action learning process is aimed at utilising the client's workplace as the primary learning environment, because that is where they do most of their operations. Outsource strives to enable its client's greatest potential. Outsource delivers a wide variety of programs that range from one or two day short courses to nationally accredited training packages including Certificate II, II and IV to Advanced Diplomas. Outsource takes pride in the way it is able to deliver these training packages. As the clients' needs are paramount, Outsource staff will work towards making the training process seamless while integrating it into their clients' availability. The ultimate focus of their flexible and customised training is to inspire a positive impact on upskilling objectives and to increase business performance.

Is the information on this page correct? Request update

Request Information
Receive information from institutions offering similar courses

Related courses