Type of institution: Registered Training Organisation Level: Pre-degree CRICOS:
This qualification reflects the role of workers who are middle managers or managers across a range of community sector organisations. These people work independently and report to executive management, directors or boards of management. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with the organisation's goals and strategic directions.At this level, workers have responsibility for planning and monitoring service delivery, recruitment and performance management of other paid or unpaid workers, managing risk and contributing to continuous improvement within the scope of their specific role. This may include management of a specific programs or project, or broader management of a community-based organisation, early childhood education service, not-for-profit organisation or community centre.No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Structure
8 core units plus 5 elective units.
Subjects
Develop and implement strategic plans
Secure and manage funding
Develop and manage performance management processes
Manage risk
Provide case management supervision
Promote Aboriginal and/or Torres Strait Islander cultural safety
Manage human resources strategic planning
Lead and manage organisational change
Develop and implement a business plan
Establish and develop community organisations or social enterprises
Work within organisation and government structures to enable community development outcomes
Support workplace coaching and mentoring
Promote equity in access to the service
Support parents in their parenting role
Manage volunteer workforce development
Manage knowledge and information
Promote and represent the service
Develop and implement service programs
Mentor in the workplace
Manage and promote diversity
Manage finances
Provide systems advocacy services
Work effectively with the Board of an organisation
Research and apply evidence to practice
Direct the scope of a project program
Develop, implement and review quality framework
Develop, implement and monitor a marketing campaign
Direct the integration of projects
Implement WHS risk management
Develop workplace policy and procedures for sustainability
Implement and monitor marketing activities
Coordinate complex case requirements
Coordinate client directed services
Recruit, induct and support volunteers
Collaborate with families to plan service and supports
Develop and implement policy
Provide leadership across the organisation
Monitor corporate governance activities
Manage partnership agreements with service providers
Facilitate workplace debriefing and support processes
Implement recovery oriented approaches to complexity
Respond to problems and complaints about the service