Certificate III in Retail

Sarina Russo Institute

This qualification is part of the Retail Services Training Package. It reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations. iT provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Course Fee:

Australian: $1,320

Entry Requirements:

No minimum education


13 units: 8 core; 5 electives

Subjects you can Study:

Core: Contribute to workplace health and safety; Identify and respond to security risks; Work effectively in a service environment; Sell to the retail customer; Work effectively in a team; Build customer relationships and loyalty; Assist with customer difficulties; Engage the customer. Plus electives.

Accepts International Students:


Provider CRICOS: 00607B

Related Careers:

Sales Assistant,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Brisbane No info No
Brisbane No info No Full time 13 weeks
Brisbane No info No
Brisbane No info No Part time 0.5 year
Sarina Russo Institute is a Registered Training Organisation. It provides vocational education in the fields of business, hospitality and community services, with a focus on university pathways and career and employment outcomes. The Institute also runs intensive English courses for international students with Intensive General English and Academic English (Unipath English 1 & 2) programs leading to further study. The Institute is a training provider for domestic and international students. Their domestic programs are primarily online and can cater for national students. Their international students utilise the Queen Street, Brisbane campus which is co-located with James Cook University Brisbane and can accommodate up to 400 students.

Provider CRICOS: 00607B

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