This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use a range of well-developed retail travel or outbound wholesale sales and operational skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.

Entry Requirements:

No minimum education


17 units: 14 core; 3 elective

Subjects you can Study:

Access and interpret product information; Provide advice on international destinations; Provide advice on Australian destinations; Source and use information on the tourism and travel industry; Sell tourism products and services; Prepare quotations; Book supplier products and services; Process travel-related documentation; Construct normal international airfares; Construct promotional international airfares; Provide service to customers; Show social and cultural sensitivity; Participate in safe work practices; Use a computerised reservations or operations system. Plus electives.

Accepts International Students:


Provider CRICOS: 00591E

Campus ATAR/OP Mid Year Intake Study Mode Duration
Bankstown No info No Full time
Bankstown No info No Part time
Campbelltown No info No
Each year, more than 50,000 students enrol at colleges in South Western Sydney Institute. Students choose from more than 650 courses at Certificate, Diploma or Advanced Diploma level.

Training is conducted at ten colleges (Bankstown, Campbelltown, Chullora, Granville, Lidcombe, Liverpool, Macquarie Fields, Miller, Padstow and Wetherill Park), in workplaces, community locations and in overseas classrooms. The Institute continues to improve links with universities and schools to enhance pathways and provide maximum recognition of students' knowledge and skills.

Provider CRICOS: 00591E

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