Diploma of Travel and Tourism Management

South Western Sydney Institute, TAFE NSW

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions. It provides a pathway to work in travel and tourism industry sectors as a departmental or small business manager. Employers may include travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

Entry Requirements:

No minimum education

Structure:

23 units: 12 core; 11 elective

Subjects you can Study:

Core: Source and use information on the tourism and travel industry; Develop and manage quality customer service practices; Enhance customer service experiences; Interpret financial information; Establish and conduct business relationships; Manage finances within a budget; Monitor work operations; plus more. Electives: Allocate tour or activity resources; Sell tourism products and services; Prepare quotations; Process reservations; Use a computerised reservations or operations system; Load touring equipment and supplies; Address protocol requirements; Respond to a customer in crisis; Assess tourism opportunities for local communities; plus more.

Accepts International Students:

Yes

Provider CRICOS: 00591E

Campus ATAR/OP Mid Year Intake Study Mode Duration
Bankstown No info No
Bankstown No info No Full time
Campbelltown No info No
Each year, more than 50,000 students enrol at colleges in South Western Sydney Institute. Students choose from more than 650 courses at Certificate, Diploma or Advanced Diploma level.

Training is conducted at ten colleges (Bankstown, Campbelltown, Chullora, Granville, Lidcombe, Liverpool, Macquarie Fields, Miller, Padstow and Wetherill Park), in workplaces, community locations and in overseas classrooms. The Institute continues to improve links with universities and schools to enhance pathways and provide maximum recognition of students' knowledge and skills.

Provider CRICOS: 00591E

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