Certificate II in Hospitality - SIT20316

Summit Employment and Training

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, caf\u00e9s, and coffee shops.Possible job titles include:bar attendantcaf\u00e9 attendantcatering assistantfood and beverage attendantfront office assistantporterroom attendant.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Structure

  • 12 units: 6 core
  • 6 elective

Subjects

  • Clean glass surfaces
  • Maintain hard floor surfaces
  • Package prepared foodstuffs
  • Maintain the quality of perishable items
  • Participate in safe food handling practices
  • Prepare and serve non-alcoholic beverages
  • Use hygienic practice for hospitality service
  • Communicate in the workplace
  • Use hygienic practices for food safety
  • Provide housekeeping services to guests
  • Serve food and beverage
  • Clean kitchen premises and equipment
  • Provide visitor information
  • Work effectively with others
  • Conduct Keno games
  • Use hospitality skills effectively
  • Participate in environmentally sustainable work practices
  • Clean premises and equipment
  • Participate in safe work practices
  • Attend gaming machines
  • Show social and cultural sensitivity
  • Interact with customers
  • Conduct routine oral communication in a language other than English
  • Sell products and services
  • Provide porter services
  • Carry out basic workplace calculations
  • Prepare appetisers and salads
  • Produce simple word processed documents
  • Prepare rooms for guests
  • Sort and remove waste and recyclable materials
  • Launder linen and guests clothes
  • Prepare and serve espresso coffee
  • Receive and store stock
  • Prepare and present simple dishes
  • Transport and store food
  • Provide room service
  • Maintain cleaning storage areas
  • Operate a bar
  • Maintain financial records
  • Provide first aid
  • Operate a TAB outlet
  • Clean and tidy bar areas
  • Clean ceiling surfaces and fittings
  • Provide responsible service of alcohol
  • Process financial transactions
  • Maintain carpeted floors
  • Provide responsible gambling services
  • Create and use spreadsheets
  • Source and use information on the hospitality industry
  • Clean wet areas
  • Prepare and present sandwiches
  • Conduct basic oral communication in a language other than English
  • Source and present information

Study information

CampusFeesEntryMid year intakeAttendance
Balranald No
Batlow No
Cootamundra No
Deniliquin No
Finley No
Griffith No
Hay No
Hillston No
Junee No
Leeton No
Narrandera No
Temora No
Tumut No
Wagga Wagga No
Wentworth No

Fee comments

Campuses: Balranald, Batlow, Cootamundra, Deniliquin, Finley, Griffith, Hay, Hillston, Junee, Leeton, Narrandera, Temora, Tumut, Wagga Wagga, Wentworth.

Contact the provider to discuss payment structures.

Related courses

Browse more courses
Is the information on this page correct? Request update
Enquire about this course
You must agree before submitting.

Become a member

Already a member? LoginForgot password?

Join the conversation