Certificate II in Logistics - TLI20119

Summit Employment and Training

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:

This is a qualification for a person engaged in logistics operations support within the transport and logistics industry who undertakes a range of tasks involving known routines and procedures, and who takes some responsibility for the quality of their work outcomes. Successful achievement of the licensing units within the qualification must align with applicable licensing and regulatory requirements.Job rolesJob roles and titles vary across different sectors. Possible job titles relevant to this qualification include:logistics support officerlogistics clerk.No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Subjects

  • Receive goods
  • Follow work health and safety procedures
  • Monitor and process attendance records
  • Use communications systems
  • Work in a socially diverse environment
  • Maintain petty cash account
  • Provide information from and about records
  • Complete routine administrative tasks
  • Sell products and services
  • Despatch stock
  • Conduct financial transactions
  • Apply fatigue management strategies
  • Process workplace documentation
  • Shift materials safely using manual handling methods
  • Deliver a service to customers
  • Perform electronic data interchange to transmit shipping documentation
  • Apply quality procedures
  • Participate in environmentally sustainable work practices
  • Prepare and process financial documents
  • Ensure the safety of transport activities (Chain of Responsibility)
  • Participate in stocktakes
  • Capture records into a records keeping system
  • Use infotechnology devices in the workplace
  • Complete and check import/export documentation
  • Present routine workplace information
  • Maintain control of records
  • Operate firefighting equipment
  • Check and assess operational capabilities of equipment
  • Prioritise courier/delivery operations
  • Operate pooled equipment
  • Process customer complaints
  • Follow security procedures when working with goods and cargo
  • Apply keyboard skills
  • Use product knowledge to complete work operations

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