Certificate IV in Business - BSB40215

Swinburne University of Technology

Type of institution: University/Higher Education Institution
Level: Pre-degree
CRICOS: 00111D

This qualification is part of the Business Services Training Package. It aims to build on previously developed administrative skills or existing business experience with essential skills such as developing text documents and spreadsheets, organising meetings, maintaining financial records and creating presentations.

Structure

10 units: 1 core
9 elective

Subjects

Protect and use innovative designs
Promote innovation in a team environment
Design and develop complex text documents
Report on financial activity
Implement customer service standards
Review and maintain a website
Undertake marketing activities
Design databases
Promote products and services
Make a presentation
Produce complex desktop published documents
Protect and use intangible assets in small business
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Maintain business technology
Protect and use new inventions and innovations
Address customer needs
Identify risk and apply risk management processes
Coordinate business resources
Use and respect copyright
Organise meetings
Develop and use complex spreadsheets
Implement and monitor environmentally sustainable work practices
Protect and use brands and business identity
Provide information from and about records
Undertake project work
Analyse and present research information
Work effectively in a business continuity context
Develop teams and individuals
Establish networks
Coordinate implementation of customer service strategies
Write complex documents