Advanced Diploma of Banking Services Management

TAFE NSW

This qualification is part of the Financial Services Training Package. It is designed to flexibly reflect senior management and/or sales and service job roles with team and business result responsibilities in banking or other deposit taking institutions' customer contact centres or retail financial services environments. At this level individuals are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues. They work across a broad range of technical or management functions with accountability for personal outputs and for team outcomes.

Entry Requirements:

No minimum education

Structure:

14 units: 8 core; 6 elective

Subjects you can Study:

Core: Manage quality customer service; Manage people performance; Provide leadership across the organisation; Manage innovation and continuous improvement; Build and maintain relationships with small business stakeholders; Apply principles of professional practice to work in the financial services industry; plus more. Electives: Integrate customer engagement within the organisationion; Plan and establish compliance management systems; Participate in WHS hazard identification, risk assessment and risk control; Establish or review marketing, client services and supplier relationships; plus more.

Accepts International Students:

Yes

Provider CRICOS: 00591E

Campus ATAR/OP Mid Year Intake Study Mode Duration
South Western Sydney - Bankstown No info No Full time

About Us

TAFE NSW has been at the foundation of Australian education for over 130 years. 

From the rapid economic development and population growth of colonial times to the gold rush and post-war periods, TAFE NSW has remained constant; responding to the shifting demands of the workforce, the economy and Australia.

Today, we offer over 1,200 courses, from certificate to degree level, to over 500,000 students and are ranked the number two higher education provider in NSW for teaching quality, skills learned and overall satisfaction.  (Qilt.edu.au

From beauty salons to auto shops, restaurants to IT networking labs, VR to TV studios, our facilities are state-of-the-art and are designed to give you real-world knowledge.

Be doing what you love on campuses built with you in mind.

TAFE NSW Student Services 

Each TAFE NSW campus has a range of services and dedicated facilities to assist you through your study experience.

  • Student association membership which provides opportunities for social and recreational activities with local students
  • Libraries
  • Tutorials
  • Careers advice
  • Help with finding a job
  • Résumé writing and preparing for a job interview
  • Counselling for study and other personal matters
  • Cafés
  • Childcare facilities
  • Student parking.

Please note: Not all TAFE NSW locations have all of these services. To find out the services in your location, give us a call on 131 601 or visit www.tafensw.edu.au.

TAFE NSW provides...

  • Industry-standard training facilities
  • Professional teachers with real-world experience
  • Courses that are developed with industry partners
  • Pathways to higher education
  • Student support services.

 TAFE NSW teachers...

  • Are dedicated, supportive and friendly
  • Teach in small class sizes
  • Use up-to-date teaching materials and equipment
  • Have educational and industry qualifications and experience.

 TAFE NSW locations

  • Thirty-two campuses in metropolitan Sydney
  • Ninety-eight campuses in cities and towns around regional NSW
  • Modern facilities and equipment
  • Friendly and relaxed campus lifestyle
  • Region-specific courses and activities
  • Easy public transport options.

 

 

Is the information on this page correct? Request update

Request Information
Enquire about this course

Related courses
NSW
QLD
VIC
TAS
WA
SA
ACT
NT