Certificate III in Aviation (Ground Operations and Service) - AVI30416
TAFE NSW
Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E
This qualification provides individuals with technical and non-technical aviation skills to operate effectively in a broad range of ground operations and service roles.Individuals working at this level will apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known and stable contexts within established parameters.Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions.Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.Occupations may include:Baggage OperationsCustomer Service OperationsFlight Dispatch OperationsGround OperationsRamp Operations.
Structure
- 21 units: 9 core
- 12 elective
Subjects
- Manage a check-in queue
- Manage aircraft performance and load
- Work effectively in the aviation industry
- Prepare workplace documents
- Transfer cargo
- Refuel aircraft
- Apply aeronautical knowledge and civil air law to flight dispatch operations
- Support operational plan
- Monitor flight performance
- Maintain security awareness and vigilance in an aviation workplace
- Advise on and construct fares for customers
- Contribute to team effectiveness
- Operate aeronautical radio
- Service customer airline contracts
- Package dangerous goods for air transport
- Accept dangerous goods for air transport
- Operate an aerobridge
- Manage human factors in flight dispatch operations
- Construct advanced international airfares
- Consolidate manifest documentation
- Provide assistance to transit and arriving passengers
- Apply and monitor aviation workplace security procedures
- Provide quality customer service
- Operate coach/bus
- Process travel-related documentation
- Marshal aircraft
- Operate baggage tug
- Provide workplace information and resourcing plans
- Apply aircraft safety procedures
- Implement instrument flight rules planning procedures
- Manage human factors in aviation operations
- Contribute to the achievement of on-time performance standards
- Undertake emergency response action to a security threat
- Use infotechnology devices in the workplace
- Check in aircraft passengers
- Deliver and monitor a service to customers
- Maintain freight records
- Operate ramp equipment
- Advise on major services and attractions at aviation destinations
- Identify and label explosives/dangerous goods
- Construct normal international airfares
- Contribute to effective workplace relationships
- Defuel aircraft
- Supervise aircraft refuelling
- Apply aviation work health and safety procedures
- Plan an aircraft load
- Coordinate aircraft ground operations
- Use a computerised reservations or operations system
- Provide first aid
- Complete aircraft dispatch duties
- Construct promotional international airfares
- Apply quality systems
- Operate aircraft embarkation and disembarkation equipment
- Complete receival/despatch documentation
- Manage disruptive behaviour and unlawful interference with aviation
- Drive heavy combination vehicle
- Operate aircraft push-out tug
- Operate aircraft refuelling nozzle
- Implement regulations and policies during aviation safety and service operations
- Operate vehicle carrying special loads
- Conduct baggage handling operations
- Estimate/calculate mass, area and quantify dimensions
- Lead a work team or group
- Process reservations
- Source airfares for domestic flights
- Drive heavy rigid vehicle
