Certificate III in Retail


This qualification is part of the Retail Services Training Package. It reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Entry Requirements:

No minimum education


13 units: 8 core; 5 elective

Subjects you can Study:

Core: Engage the customer; Assist with customer difficulties; Build customer relationships and loyalty; Work effectively in a team; Work effectively in a service environment; Identify and respond to security risks; Sell to the retail customer; Contribute to workplace health and safety. Elective: Work with diverse people; Handle food safely in a retail environment; Receive and handle retail stock; plus more.

Study Pathways:

The Certificate III in Retail articulates into the Certificate IV in Retail Management.

Campus Mid Year Intake Study Mode Duration
North Coast - Port Macquarie No
Western Sydney - Baulkham Hills No
North Coast - Kingscliff No
Sydney - St George No
North Coast - Great Lakes No
Western Sydney - Blacktown No
Western Sydney - Strathfield No
North Coast - Murwillumbah No
New England - Tamworth No
Western Sydney - Mount Druitt No Full time 0.5 year
Western Sydney - Strathfield No Online
North Coast - Lismore No
Hunter - Newcastle No
Western - Orange No
Western Sydney - Richmond No
North Coast - Ballina No
Hunter - Wyong No
Riverina - Griffith No
North Coast - Coffs Harbour Education Centre No
North Coast - Grafton No
Hunter - Belmont No
Riverina - Albury No
Hunter - Salamander Bay No
North Coast - Taree No
South Western Sydney - Granville No
Riverina - Young No
North Coast - Kempsey No
South Western Sydney - Campbelltown No
Illawarra - Shellharbour No

About Us

TAFE NSW has been at the foundation of Australian education for over 130 years. 

From the rapid economic development and population growth of colonial times to the gold rush and post-war periods, TAFE NSW has remained constant; responding to the shifting demands of the workforce, the economy and Australia.

Today, we offer hundreds of courses, from certificate to degree level, to over 500,000 students.  When you study at TAFE NSW, you’re never alone. You can get help and assistance with nearly every aspect of your study life - from study support and student resources, to counselling, guidance, and help finding jobs or accommodation.

Please note: Not all TAFE NSW locations have all of these services. To find out the services in your location, give us a call on 131 601 or visit www.tafensw.edu.au.

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Each TAFE NSW campus has a range of services and dedicated facilities to assist you through your study experience.

  • Student association membership which provides opportunities for social and recreational activities with local students
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Please note: Not all TAFE NSW locations have all of these services. To find out the services in your location, give us a call on 131 601 or visit www.tafensw.edu.au.

TAFE NSW provides...

  • Industry-standard training facilities
  • Professional teachers with real-world experience
  • Courses that are developed with industry partners
  • Pathways to higher education
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 TAFE NSW teachers...

  • Are dedicated, supportive and friendly
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  • Thirty-two campuses in metropolitan Sydney
  • Ninety-eight campuses in cities and towns around regional NSW
  • Modern facilities and equipment
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