TAFE NSW

Certificate IV in Coordination of volunteer programs - CHC44015

TAFE NSW

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification reflects the role of workers who are responsible for the coordination of volunteers within a program or organisation. Volunteer coordinators provide ongoing management and support to volunteers and are the main point of contact for volunteers.At this level, workers will generally be autonomous and are required to supervise and lead volunteers in projects or teams. These workers may be employed in a range of industry sectors and in a complex, regularly changing context. Work may be in either a volunteer or paid capacity.No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Structure

  • 11 units: 7 core
  • 4 elective

Subjects

  • Coordinate and monitor home based support
  • Report on financial activity
  • Lead team effectiveness
  • Deal with conflict
  • Use training packages and accredited courses to meet client needs
  • Secure and manage funding
  • Contribute to implementing and maintaining WHS management systems
  • Conduct work within a compliance framework
  • Manage work health and safety
  • Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Secure funding
  • Recognise and respond to crisis situations
  • Develop work priorities
  • Assist with compliance with WHS laws
  • Administer finance, insurance and legal requirements
  • Promote products and services
  • Support the recruitment, selection and induction of staff
  • Build client relationships and business networks
  • Support workplace coaching and mentoring
  • Evaluate a training program
  • Work in an alcohol and other drugs context
  • Manage budgets and financial plans
  • Provide induction and orientation for new employees
  • Manage volunteer workforce development
  • Implement workplace information system
  • Work with people with mental health issues
  • Promote and represent the service
  • Develop and implement service programs
  • Work with forced migrants
  • Plan and implement sponsorship and event marketing
  • Manage people performance
  • Manage recruitment selection and induction processes
  • Provide work skill instruction
  • Contribute to the review and development of policies
  • Mentor in the workplace
  • Manage and promote diversity
  • Lead and facilitate off-site staff
  • Develop and implement recognition strategies
  • Work effectively with the Board of an organisation
  • Use communication to build relationships
  • Plan, organise and deliver group-based learning
  • Develop, implement and review quality framework
  • Secure funding for projects
  • Work with people experiencing or at risk of homelessness
  • Identify risk and apply risk management processes
  • Design and develop learning programs
  • Provide workplace mentoring
  • Organise meetings
  • Maintain work health and safety
  • Implement continuous improvement
  • Recruit, induct and support volunteers
  • Develop and implement policy
  • Lead effective workplace relationships
  • Coordinate fund-raising activities
  • Plan, organise and facilitate learning in the workplace
  • Facilitate workplace debriefing and support processes
  • Undertake project work
  • Implement operational plan
  • Work legally and ethically
  • Coordinate services for older people
  • Lead volunteer teams
  • Use social media tools for collaboration and engagement
  • Develop teams and individuals
  • Write complex documents
  • Develop workplace communication strategies
  • Undertake bicultural work with forced migrants in Australia

Further information

Experience either as a volunteer or in a role involving supervision of volunteers is recommended.

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