Advanced Diploma of Travel and Tourism Management - SIT60116


Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification reflects the role of senior managers with advanced operational skills who use a broad range of travel or tourism skills, combined with specialised managerial skills and substantial knowledge of industry operations, to coordinate travel or tourism operations. They operate with significant autonomy and are responsible for making strategic business management and operational decisions.This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.Possible job titles include:account managerbusiness development managerdirector of groups and incentivesdirector of marketingdirector of product development operations managerdirector of salesgeneral manager.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


  • 27 units: 17 core
  • 10 elective


  • Use a computerised reservations or operations system
  • Construct promotional international airfares
  • Provide first aid in remote situations
  • Enhance customer service experiences
  • Process reservations
  • Investigate and design e-business solutions
  • Prepare and monitor budgets
  • Construct advanced international airfares
  • Develop host community awareness of tourism
  • Lead and manage people
  • Operate commercial vehicle
  • Source and use information on the tourism and travel industry
  • Identify hazards, assess and control safety risks
  • Manage risk
  • Build and launch a small business website
  • Develop tourism products
  • Develop and implement marketing strategies
  • Use hygienic practices for food safety
  • Maintain product inventories
  • Load touring equipment and supplies
  • Research and analyse tourism data
  • Prepare and present proposals
  • Establish and conduct business relationships
  • Provide visitor information
  • Develop and implement a business plan
  • Manage diversity in the workplace
  • Develop, implement and monitor the use of social media in a business
  • Operate tours in a remote area
  • Lead tour groups
  • Operate four wheel drive vehicle
  • Assess tourism opportunities for local communities
  • Obtain and manage sponsorship
  • Construct normal international airfares
  • Set up and operate a camp site
  • Prepare and present tour commentaries or activities
  • Operate coach/bus
  • Monitor staff performance
  • Administer billing and settlement plan
  • Manage employee relations
  • Plan e-marketing communications
  • Develop and implement local or regional tourism plan
  • Provide outdoor catering
  • Research and comply with regulatory requirements
  • Implement e-business solutions
  • Manage finances within a budget
  • Manage a business continuity crisis
  • Prepare specialised interpretive content on cultural and heritage environments
  • Develop and maintain the general and regional knowledge required by guides
  • Manage revenue
  • Manage volunteers
  • Provide advice on international destinations
  • Sell tourism products and services
  • Develop workplace policy and procedures for sustainability
  • Prepare specialised interpretive content on marine environments
  • Develop culturally appropriate tourism operations
  • Source airfares for domestic flights
  • Develop public relations campaigns
  • Research and share general information on Australian Indigenous cultures
  • Provide advice on Australian destinations
  • Establish and maintain a work health and safety system
  • Provide specialist advice on cruises
  • Develop environmentally sustainable tourism operations
  • Provide first aid
  • Access and interpret product information
  • Process travel-related documentation
  • Book supplier products and services
  • Manage projects
  • Recruit, select and induct staff
  • Develop and manage quality customer service practices
  • Monitor work operations
  • Prepare quotations
  • Interpret financial information
  • Coordinate and operate tours
  • Write complex documents
  • Allocate tour or activity resources
  • Manage physical assets
  • Prepare specialised interpretive content on flora, fauna and landscape

Study information

CampusFeesEntryMid year intakeAttendance
Hamilton Campus No
  • Online/Off-campus : 52 weeks
Wollongong Campus No
  • Full-time : 18 months

Fee comments

Campuses: Hamilton Campus.

**PAYMENT OPTIONS AND ASSISTANCE**This course is approved for a Commonwealth VET Student Loan (VSL). If you meet the VSL eligibility and academic suitability requirements, you are able to apply to the Commonwealth for a loan to cover all or part of your course fee. We will ask you whether you would like to apply for a VET Student Loan when you enrol and advise you of the process. Find out more about [VET Student Loans](https://www.tafensw.edu.au/vet-student-loans).Direct payment by Unit of Study instalments is available for this course. The Units of Study and associated fees for this course are detailed below. Fees are charged on the census day for each Unit of Study. To secure a loan for part or all of your course, you must be eligible and submit a valid application to the Commonwealth for a VET Student Loan. You may withdraw prior to the census date without incurring a fee.

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