Certificate II in Retail Cosmetics - SHB20116


Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification is part of the Hairdressing and Beauty Services Training Package. It reflects the role of retail sales personnel involved in a defined range of tasks to sell and demonstrate beauty or cosmetic products. They follow known routines and procedures and work under direct supervision. It provides a pathway to work as a retail sales consultant in any business that sells beauty or cosmetic products and services. This can include beauty and hairdressing salons, retail outlets and department stores.


  • 15 units: 10 core
  • 5 elective


  • Sell to the retail customer
  • Produce visual merchandise displays
  • Conduct salon financial transactions
  • Contribute to health and safety of self and others
  • Pierce ear lobes
  • Participate in environmentally sustainable work practices
  • Communicate as part of a salon team
  • Apply eyelash extensions
  • Organise personal work requirements
  • Research and apply beauty industry information
  • Advise on beauty products and services
  • Recommend products and services
  • Design and apply make-up
  • Receive and handle retail stock
  • Comply with organisational requirements within a personal services environment
  • Use social media tools for collaboration and engagement

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